IT service management - Wikipedia
https://en.wikipedia.org/wiki/IT_service_management
Information technology service management (ITSM) are the activities that are performed by an organization to design, plan, deliver, operate and control information technology (IT)...
ITSM - IT Service Management Information General Information
https://www.itsm.info/ITSM.htm
In addition, where mainframe services are typically stand-alone and technology based, ITSM Although managing the technology itself is a necessary component of most ITSM solutions, it is not a...
What is ITSM? A guide to IT service management | Atlassian
https://www.atlassian.com/itsm
IT service management -- often referred to as ITSM -- is simply how IT teams manage the Successful IT teams build their approach from frameworks like ITIL (the Information Technology...
IT service management (ITSM) | IBM
https://www.ibm.com/cloud/learn/it-service-management
IT Service Management (ITSM) encompasses all the processes, procedures and policies for delivering IT services to a company's employees and customers.
ITIL & ITSM Roles and Responsibilities - BMC Software | Blogs
https://www.bmc.com/blogs/itil-itsm-roles-responsibilities/
No IT Service Management (ITSM) initiative can ever work without people. People constitute part of the resources and capabilities required to deliver quality IT services to users and customer alike.
What Is ITSM? | Introduction to IT Service Management by SysAid
https://www.sysaid.com/resources/what-is-itsm
IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of an organization. In other words: ITSM is the art of making a business run.
What is ITSM (IT Service Management) in plain English | Freshservice
https://freshservice.com/itsm
ITSM (or IT Service Management) refers to all the activities involved in designing, creating Your IT team is responsible for end-to-end management of these services. They might use an ITSM...
ITSM vs ITIL - What's the Difference Between ITIL & ITSM?
https://www.ivanti.com/blog/whats-difference-itil-itsm
Definition of ITSM: IT Service Management is a strategic approach for designing, delivering, managing, and improving the way information technology (IT) is used within an organization. The goal of IT...
IT Service Management (ITSM) - CIO Wiki
https://cio-wiki.org/wiki/IT_Service_Management_(ITSM)
IT Service Management (ITSM) is a process-based IT management framework intended to align the delivery of IT services with the needs of our customers. ITSM involves a paradigm shift from managing IT as stacks of individual components to focusing on the delivery of end-to-end services using best...
What is IT service management? | ITIL | AXELOS | ITSM roles
https://www.axelos.com/best-practice-solutions/itil/what-is-it-service-management
IT service management (ITSM) is a concept that enables an organization to maximize business value from the use of information technology. ITSM positions IT services as the key means of delivering...
List of Top IT Service Management (ITSM) Software 2021
https://www.trustradius.com/it-service-management-itsm
IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.