Top 7 downtime cases of famous services and resources in 2013



    Despite the fact that information technology is developing very rapidly, there are still problems. In particular, so far no one has been able to achieve one hundred percent protection against emergency situations. Typhoons, power outages, the human factor - all this leads to equipment downtime and inoperative sites / services. The most significant problems of 2013 should be remembered before the start of the new, 2014, year.

    Problems with Visa Services in Canada



    In the financial sector, the failure of a service / equipment, even in a couple of seconds, can lead to significant monetary losses. Especially when it comes to payment processing. So, this year, on January 28, in Canada, all services from Visa stopped working.

    Problems arose due to a power outage in the Total System Services Inc. data center (TSS) is one of the largest payment processing services in North America. Problems affected all Visa cardholders issued by CIBC, Royal Bank of Canada and TD Canada Trust.

    Problems with BlueHost, HostGator, HostMonster



    One of the largest hosting providers in the world stopped working on August 2 this year, when there were problems in the company's data center located in Utah. The problem arose as a result of a hardware failure during the standard preventive procedure of the server, which entailed a cascade of equipment failures throughout the data center.

    Of course, the sites of the company's customers did not work at this time, and this is many hundreds of thousands of resources and services.

    Windows Azure, Xbox Live




    Inside the Microsoft data center

    Due to the Xbox One game console entering the market, and the increased load on the company's servers, the "cloud" Windows Azure service began to malfunction. As a result, problems with the work of Xbox Live. During the day, users of the service noted failures both with data storage and with multiplayer in the corresponding games.

    And before that, in March, Microsoft had problems with its email service, when both Hotmail and Outlook.com
    did not work for 16 hours. Then the problems arose as a result of problems when updating the software.

    Power outage in DreamHost



    Another major hosting provider, DreamHost, was unable to ensure the performance of its services as a result of a power outage in the company's data center. This happened on March 20, which entailed the disconnection of the resources of 350 thousand customers for a period of two days.

    One can only imagine what losses were received by commercial organizations as a result of the cessation of the operation of their sites.

    Amazon web services





    Microsoft's cloud services were not alone in their hardware and software issues. The same problems arose with Amazon Web Services in August. Then even the Amazon site stopped working for a while.

    In September, Friday, the 13th, the problems repeated, then Heroku and Github services were affected, among others.

    Despite all these problems, Amazon Web Services is still significantly better when compared to 2012.

    Healthcare.gov



    Probably, the problems with this service, which was created as part of one of the main projects on reforming the insurance system in the USA, can be called an “epic fail”. The service, which was created based on the attendance of hundreds of thousands of people (if not millions), could not begin work in early December.

    One problem, then another, then a technical failure, then a human factor. As a result, the launch of the service can hardly be called "successful." Rather, this is one of the demonstrations of how not to work.

    Yahoo Mail



    This month, December, there were problems with Yahoo Mail, and the service experienced problems not an hour or two, but four days. For the mailer of such a company, this case can be called unprecedented.

    Marissa Meyer, the current head of the company, said that there were complex problems with the equipment, and one of the problems was a failure of the storage system.

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