How I searched for the post office phone number

    Instead of a foreword

    Postal service in Russia is an integral part of the state’s infrastructure. Thanks to a widely ramified network of post offices, it unites residents of all, even the most remote and inaccessible settlements.
    [...]
    Today, the postal industry in Russia is represented by a federal enterprise - Russian Post. For several years now, this organization has been uniting the country's largest network of post offices, one of the largest labor collectives of postal workers.
    [...]
    As a result of structural changes, the company has become attractive both for individuals who can now take advantage of a wide range of various services in post offices, and for corporate clients who are offered network services of the Post Office.
    [...]
    Russian Post is actively working not only to expand the range of services provided to the population, but also to improve their quality. [...]

    And how it all began ...


    It all started with a notification of receipt of a mail order. I needed to find out the exact time and some other information. What have I done for this? Of course, I typed “Russian Post” in the Yandex search line. The first response of the search engine was a link to the  official mail site . Immediately struck by the server's response speed:
    ping to mail
    impressive, right? If someone doubts that it is a mail site, here is a ping to Yandex:
    ping to Yandex
    what is called: "feel the difference."

    We are looking for a phone and postal address


    "Well, fuck with him, with the site," I thought, and went in search of the coveted number. Finding the right section of the site is not the easiest task, but not so difficult as to resent it. Much more interesting is what you see after processing the request by the server and issuing the  result : no - not terrible photos (which at the time of writing, the notes are not loaded at all), the phone number!
    Phone - +7 (254) 7–98–65 .
    If someone from the Khabrasovoobschestvo is not in the know, then I’ll say that since January 2007 a new dialing procedure has been in effect for the Moscow Region (and indeed for the whole of Russia), namely, the order +7 - 2 ab xxxxx is replaced by an order of + 7 - 496 abhhhhh where:
    • “2” - zone code of the Moscow region;
    • "Ab" is the area code;
    • “496” is the geographical code of the Moscow Region.

    that is, to call the post office for the third year, instead of +7 (2 54) 7–98–65, you need to dial +7 (496) 547–98–65 (this, by the way, is the telephone number of the accounting department of the Sergiev Posad branch, and the telephone number of the wanted branches are completely different).

    We continue the search - a conversation with the "help desk"


    “Well, fuck with him, with the site,” I thought again, and dialed the toll-free help desk number. I won’t post details, I’ll just say that I called 2 times. The first time the girl gave me the same number on the site. I tried to convince her that you couldn’t get anywhere with this number, to which she replied: “this is the only information that I have, and I can’t help you anymore.” I understand the girl. I demanded to give the main telephone number, demanded to find a person who owns information about the telephone numbers of offices - the answer is the same. At the end of the conversation, the girl tactfully sent me and hung up, breaking off my monologue half-word. The second call was more successful, the girl gave me the phone number of the Ministry of Communications and something else, where a pleasant woman, patiently listening to me, sympathized with me and said that she could not help, for although it is a superior organization, it does not have power over mail. Here is a story, citizens.

    Lastly, I add that the story occurred in mid-February, the situation on the site, on 01/15/10 the same. I didn’t send angry letters to the mail (although I was recommended to do it, but I decided that it was a waste of time), I think I should send them a copy of the note, let them read it. Such an absurd and ridiculous story happened to me.

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