December 22, 2010 at 13:54How I bought a gift in a fucking mobilmax'e
Hello, habralyudi.
Most recently, I was puzzled by a gift for my beloved wife for the new year.
I decided that the iPad 3G will be not only a pleasant but also a useful thing in her bottomless handbag.
About a month ago, they bought an iPad as a gift to the director of the DR.
At that time, everything was fine - an acquaintance living in Moscow ordered it, paid for the courier, and on the same day sent it to me with a fellow traveler - by plane.
Being sure that everything will be fine and naive, believing that delivering goods by a transport company is no more difficult than sending a courier to the desired defaultcity area, I went to the site www.mobilmax.ru
I found the position I needed on the site and contacted the manager via ICQ to clarify the availability of this can in the warehouse.
The manager confirmed that there is a product and I can safely place an order and he will certainly get to NG.
So I did. Fill out the necessary fields in the order form and after 5 minutes received a letter from the manager:
Money transfer to an employee is an interesting and quick option. No need to wait a few days until the money reaches a standard bank transfer.
This is sucha customer care banal tax evasion scheme.
Well then, no problem. Translation so translation. Mindful of the fact that the last time everything was fine, I received the details for payment and went to the bank.
Having spent ~ 2 hours waiting for the transaction to be completed in the savings bank (yes, they accept the blitz transfer in any window without a queue, but this does not mean that you do not have to wait until their wonderful, reliable banking software hangs), I immediately wrote a letter indicating the control number transfer to the store.
Naturally, I was not surprised that the employee could not receive the transfer on the same day. Moscow, snow, bad weather, traffic jams or whatever else you can think of.
After several letters with a request to clarify the status of the order, I kicked the manager in ICQ and they finally answered me:
Nowhere to hurry, I thought. To NG 2 weeks.
And, just in case, I asked for a shipment number to be sent for tracking.
Repeatedly writing a letter asking for clarification of the departure number, I again kicked the manager in ICQ.
Request sent, wait - he told me.
After 30 minutes, the girl called me back and said literally the following:
On the day of your order, in the evening, the wholesaler arrived and took all the iPads.
A new batch came today, but more expensive.
Since we are a decent company, we will sell it to you at no extra charge if you pay only 2200 rubles.
I rejected the offer to return the money, imagining how difficult it would all look.
And it was too late to order a gift in another place, due to their acute shortage.
Realizing that 2200 rubles is not money, I went to the bank in the electronic queue, which is already becoming familiar.
By phone, I clarified whether a reserve was made for my order from the current availability, due to the payment of most of the cost of goods.
The girl promised to clarify and a little later she sent a letter:
There is a reserve, I’m already being taken to the office from the warehouse.
Yesterday I received a letter that the surcharge for the order has not yet been received, since there’s “traffic jams, snow, natural disaster and UFOs”, but they should definitely have the money in the evening.
Since then, I have not received any answers to the letters.
The consultant in ICQ promises to clarify the status of the order.
Just called the store.
I was informed that the goods the order was sent yesterday at 20.00, but, to their greatest regret, the courier service order! lost! ..
By the invoice number in the tracking, naturally, absolutely left information comes out.
Now we will fight with a refund.
And which of all this can be concluded?
Do not order online? It’s extremely difficult to order, because for us, far-off travelers, it’s extremely difficult to find in stock a good, high-quality and most importantly - a desirable gadget.
Do not trust online shopping? But for the first time, everything was excellent. and figure it out now - lucky the first time or really unlucky the second?
Of course, mobilmax behave alittle more than completely unprofessional like freaked out freaks!
Contact phones, emails, etc. they have. All issues could be resolved within 1-2 days.
And here you are,% username%, think carefully about whether to trust a store that, a little more than completely, screwed up in one of two cases.
Gift Time
Most recently, I was puzzled by a gift for my beloved wife for the new year.
I decided that the iPad 3G will be not only a pleasant but also a useful thing in her bottomless handbag.
Sometimes they can still
About a month ago, they bought an iPad as a gift to the director of the DR.
At that time, everything was fine - an acquaintance living in Moscow ordered it, paid for the courier, and on the same day sent it to me with a fellow traveler - by plane.
Being sure that everything will be fine and naive, believing that delivering goods by a transport company is no more difficult than sending a courier to the desired defaultcity area, I went to the site www.mobilmax.ru
Order
timestamp: 14.12.2010 13:15I found the position I needed on the site and contacted the manager via ICQ to clarify the availability of this can in the warehouse.
The manager confirmed that there is a product and I can safely place an order and he will certainly get to NG.
So I did. Fill out the necessary fields in the order form and after 5 minutes received a letter from the manager:
Hello!
We work with regions only on 100% prepayment.
Payment for the goods ordered by you is possible only by bank transfer, both from a legal entity and from an individual.
When ordering for a private person, payment is possible through the electronic payment systems Yandex-Money, WebMoney; in this amount of payment is: cost of goods + delivery + 1% commission.
When paying by money transfer to our employee (Western Union, Sberbank, etc.), the amount of payment is: cost of goods + delivery.
We can also issue an invoice from our organization for payment through Sberbank or another bank, in this case the amount of payment is: cost of goods + delivery + 5% commission for cashless payments.
By return letter you need to confirm the selected payment system
I want the best ...
Money transfer to an employee is an interesting and quick option. No need to wait a few days until the money reaches a standard bank transfer.
This is such
Well then, no problem. Translation so translation. Mindful of the fact that the last time everything was fine, I received the details for payment and went to the bank.
Having spent ~ 2 hours waiting for the transaction to be completed in the savings bank (yes, they accept the blitz transfer in any window without a queue, but this does not mean that you do not have to wait until their wonderful, reliable banking software hangs), I immediately wrote a letter indicating the control number transfer to the store.
timestamp: 14.12.2010 16:30Naturally, I was not surprised that the employee could not receive the transfer on the same day. Moscow, snow, bad weather, traffic jams or whatever else you can think of.
... it turns out as always
timestamp: 16.12.2010 12:12After several letters with a request to clarify the status of the order, I kicked the manager in ICQ and they finally answered me:
Good afternoon!
Today, the money was withdrawn for your order. Product is reserved in stock. Ship tomorrow.
Nowhere to hurry, I thought. To NG 2 weeks.
And, just in case, I asked for a shipment number to be sent for tracking.
Obvious-Incredible
timestamp: 20.12.2010 10:00Repeatedly writing a letter asking for clarification of the departure number, I again kicked the manager in ICQ.
Request sent, wait - he told me.
After 30 minutes, the girl called me back and said literally the following:
On the day of your order, in the evening, the wholesaler arrived and took all the iPads.
A new batch came today, but more expensive.
Since we are a decent company, we will sell it to you at no extra charge if you pay only 2200 rubles.
No exit
I rejected the offer to return the money, imagining how difficult it would all look.
And it was too late to order a gift in another place, due to their acute shortage.
Realizing that 2200 rubles is not money, I went to the bank in the electronic queue, which is already becoming familiar.
By phone, I clarified whether a reserve was made for my order from the current availability, due to the payment of most of the cost of goods.
The girl promised to clarify and a little later she sent a letter:
There is a reserve, I’m already being taken to the office from the warehouse.
What next?
timestamp: 22.12.2010 13:40Yesterday I received a letter that the surcharge for the order has not yet been received, since there’s “traffic jams, snow, natural disaster and UFOs”, but they should definitely have the money in the evening.
Since then, I have not received any answers to the letters.
The consultant in ICQ promises to clarify the status of the order.
Just called the store.
I was informed that the goods the order was sent yesterday at 20.00, but, to their greatest regret, the courier service order! lost! ..
By the invoice number in the tracking, naturally, absolutely left information comes out.
Now we will fight with a refund.
Conclusion
And which of all this can be concluded?
Do not order online? It’s extremely difficult to order, because for us, far-off travelers, it’s extremely difficult to find in stock a good, high-quality and most importantly - a desirable gadget.
Do not trust online shopping? But for the first time, everything was excellent. and figure it out now - lucky the first time or really unlucky the second?
Of course, mobilmax behave a
Contact phones, emails, etc. they have. All issues could be resolved within 1-2 days.
And here you are,% username%, think carefully about whether to trust a store that, a little more than completely, screwed up in one of two cases.