Shop JD.com tried to deceive the Russians, but did not work
The official distributor of Meizu in Russia warned about the deception of customers by the famous Chinese online store JD.com.
"The online store" JD.com Russia "in its social networks spread the information that it takes orders for a limited batch of the" international "version of Meizu M3 Note smartphones at a price of 160 US dollars. At the same time, "JD.com Russia" promised the buyers an official guarantee in Russia from the Russian exclusive distributor (mymeizu.ru). A screenshot is attached (after catching a lie, the information has been deleted). ”
The official distributor emphasizes that there is a deliberate deliberate deception, and not just a misrepresentation of inaccurate information.
Representatives of the official Meizu distributor explained that JD.com only sells Chinese versions of Meizu smartphones that are manually flashed to international firmware.
Also, Meizu smartphones are not covered by an international warranty. The Russian distributor maintains an IMEI database of all imported devices that are covered by warranty and service obligations. Meizu phones from JD.com are not subject to service and warranty repair in Russia from accredited service centers.
“Meizu smartphones sold in the domestic Chinese market do not include support for third-party languages other than Chinese and English, and also do not support Google services. Including the Google Play app store. But they have a large number of pre-installed applications and services that are relevant only for China. Due to what, including, smartphones are sold more cheaply in China than in foreign markets. Installing international (including Russian) firmware on smartphones for the Chinese market is prohibited, it cannot be done without hacking the bootloader or changing the device identifier, which, in turn, can “tinker” the device or damage the memory, ”said official communication.
The official distributor said that he would not sue because such issues are resolved through the company's head office, which has already started the proceedings. But the claim can be submitted by each client who placed and paid for the order in the JD.com store.
Representatives of the Chinese store gave an official response : "We see no reason for the conflict, since the unreliable information from the seller about the warranty service of the devices was promptly removed and did not spread."
"The online store" JD.com Russia "in its social networks spread the information that it takes orders for a limited batch of the" international "version of Meizu M3 Note smartphones at a price of 160 US dollars. At the same time, "JD.com Russia" promised the buyers an official guarantee in Russia from the Russian exclusive distributor (mymeizu.ru). A screenshot is attached (after catching a lie, the information has been deleted). ”
The official distributor emphasizes that there is a deliberate deliberate deception, and not just a misrepresentation of inaccurate information.
Representatives of the official Meizu distributor explained that JD.com only sells Chinese versions of Meizu smartphones that are manually flashed to international firmware.
Also, Meizu smartphones are not covered by an international warranty. The Russian distributor maintains an IMEI database of all imported devices that are covered by warranty and service obligations. Meizu phones from JD.com are not subject to service and warranty repair in Russia from accredited service centers.
“Meizu smartphones sold in the domestic Chinese market do not include support for third-party languages other than Chinese and English, and also do not support Google services. Including the Google Play app store. But they have a large number of pre-installed applications and services that are relevant only for China. Due to what, including, smartphones are sold more cheaply in China than in foreign markets. Installing international (including Russian) firmware on smartphones for the Chinese market is prohibited, it cannot be done without hacking the bootloader or changing the device identifier, which, in turn, can “tinker” the device or damage the memory, ”said official communication.
The official distributor said that he would not sue because such issues are resolved through the company's head office, which has already started the proceedings. But the claim can be submitted by each client who placed and paid for the order in the JD.com store.
Representatives of the Chinese store gave an official response : "We see no reason for the conflict, since the unreliable information from the seller about the warranty service of the devices was promptly removed and did not spread."