Technical support 3CX responds: setting your own logo on the IP phone display

    In the latest update, 3CX v15.5 SP6 , it was possible to bring all the IP phones on the employees' tables to a single “corporate” look, centrally setting the organization's logo on the display using auto-tuning. At the moment (SP6 Beta) the logo download menu has not yet been displayed in the 3CX control interface. In addition, this feature is only present in the Enterprise edition.

    Note that by default, the autotune templates set the 3CX logo on the IP phone display.



    Let's take a look at how to prepare images of the desired format for uploading to various phone models.

    Supported Phones


    Yealink


    For Yealink phones, download the DOB logo file preparation utility from here . Note that Yealink phones can upload multiple logos. To install your logo through auto-tuning, the phone must be reset and re-configured as described here .
    IP Phone Model
    File format
    Resolution
    file size
    Yealink T42G / T42S / T41P / T41S / CP860 / CP920
    .dob
    192 * 64, shades of gray
    Yealink T27P / T27G
    .dob
    240 * 120, shades of gray
    Yealink T40G / T40P / T23G / T23P / T21 (P) E2 / T19 (P) E2
    .dob
    132 * 64, shades of gray
    Yealink T52S / EXP50
    .png
    320 * 240, not more than 4.2 Mp
    up to 5 MB
    Yealink T54S
    .png
    400 * 272, not more than 4.2 megapixel
    up to 5 MB
    Yealink T48S / T48G
    .png
    800 * 480, not more than 2 megapixel
    up to 5 MB
    Yealink T46G / T46S / T29G
    .png
    400 * 272, not more than 1.8 megapixel
    up to 5 MB
    Yealink T56 / T58 / CP960
    .png
    800 * 480, not more than 2 megapixel
    up to 5 MB

    Snom


    IP Phone Model
    File format
    Resolution
    file size
    Snom 760 / D765
    .png
    320 * 240  
    up to 5 MB
    Snom D375 / D385 / D785
    .png
    480 * 272
    up to 5 MB

    Htek


    IP Phone Model
    File format
    Resolution
    file size
    Htek UC802
    .png
    128 * 40, b / w
    up to 5 MB
    Htek UC803
    .png
    128 * 64, b / w
    up to 5 MB
    Htek UC804 / UC806
    .png
    128 * 96, b / w
    up to 5 MB
    Htek UC804T / UC804G / ​​UC806T / UC806G
    .png
    480 * 320, b / w
    up to 5 MB
    Htek UC902
    .png
    132 * 64, b / w
    up to 5 MB
    Htek UC903 / UC912 / UC912E
    .png
    192 * 64, b / w
    up to 5 MB
    Htek uc923
    .png
    320 * 240
    up to 5 MB
    Htek UC926 / UC926E
    .png
    480 * 272
    up to 5 MB
    Htek UC924 / UC924E / UC840 / UC842 / UC860 / UC862
    .png
    480 * 320
    up to 5 MB

    Grandstream


    IP Phone Model
    File format
    Resolution
    file size
    Grandstream GXP2130 / GXP2135
    .jpg
    320 * 240
    up to 5 MB
    Grandstream GXP2140 / GXP2160 / GXP2170
    .jpg
    480 * 272
    up to 5 MB

    Fanvil


    IP Phone Model
    File format
    Resolution
    file size
    Fanvil x5s
    .bmp
    480 * 320, 16 bits / RGB565
    up to 300 Kb
    Fanvil x6
    .bmp
    480 * 272, 24 bit / RGB888
    up to 380 KB

    Discontinued, partially supported phones


    Yealink T2x and T3x Series


    Download the DOB logo file preparation utility from here .
    IP Phone Model
    File format
    Resolution
    file size
    Yealink T19P / T21P / T22P / T26P
    .dob
    132 * 64, shades of gray
    up to 100 Kb
    Yealink T28P
    .dob
    236 * 82, shades of gray
    up to 100 Kb
    Yealink T32G
    .png
    400 * 240
    up to 5 MB
    Yealink T38G
    .png
    400 * 272
    up to 5 MB
    Yealink VP530
    .png
    960 * 480
    up to 5 MB

    Aastra


    IP Phone Model
    File format
    Resolution
    file size
    Aastra 6739i
    .png
    640 * 480
    up to 1 MB

    Avaya


    IP Phone Model
    File format
    Resolution
    file size
    Avaya 9601 / 9608G
    .jpg
    128 * 40, b / w
    Avaya 9611G / 9621G / 9641G
    .jpg
    217 * 97

    Cisco SPA


    IP Phone Model
    File format
    Resolution
    file size
    Cisco SPA302 / SPA303 / SPA501G / SPA502G / SPA504G / ​​SPA508G / SPA509G / SPA512G / SPA514G
    .bmp
    128 * 64 bit depth 1
    Cisco SPA525G
    .jpg
    320 * 240

    Cisco 7940 and 7960


    IP Phone Model
    File format
    Resolution
    file size
    Cisco CP7940G / CP7960G
    .bmp
    90 * 56, bit depth 8

    Polycom SPIP 450, 550 and 650


    IP Phone Model
    File format
    Resolution
    file size
    Polycom SPIP550 / SPIP650
    .jpg
    320 * 130
    Polycom SPIP450
    .jpg
    250 * 116

    Polycom VVX 400, 401, 410, 411, 500, 501, 600 and 601


    IP Phone Model
    File format
    Resolution
    file size
    Polycom VVX 400/401/410/411/500/501
    .png
    320 * 240
    Polycom VVX 600/601
    .png
    480 * 272

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