October 16, 2012 at 10:48Ritm-Z “Personal Account”: you easily control our work!
“Trust, but verify” is the motto of any businessman. Understanding this, we have created a “Personal Account” for our customers. This unique service will allow you to always be in the know about the business of your business that you outsourced to us. Do you want to check how Ritm-Z managers serve your customers, or find out at what stage of delivery the goods are? With the help of "My Account", this can be done from anywhere in the world in real time, even using a mobile phone.
"My Account" consists of sections. Each section is dedicated to a specific process of your business. Thus, finding the information you need will be very easy!
Section "Desktop"
In this section you can get all the information about the sales of your online store. To do this, our developers offer you the following services:
1. Sales report.
This is the name of the schedule according to which you will receive complete information about the level and condition of your sales. The diagram of this graph can be changed and the most convenient one selected. Using the "Sales Report" you can evaluate the seasonality of sales of the online store, as well as the effectiveness of ongoing marketing campaigns.
2. Statistics online store.
With this service you can find out all about orders that are delivered, canceled or are being processed.
3. The list of settlements with the company Ritm -Z.
This service will allow you to find out the current state of mutual settlements. After specifying the amount of bills and the amount of payments, the final value of mutual settlements will be displayed, the result of which will be illustrated by highlighting. If your online store should, then the value of this highlight is red. And if not, green.
4. Project data.
All information about the project is contained in this service. Here you will find the abbreviation, status and schedule of the project, as well as information about your account manager.
5.List of the status of recent orders.
This service allows you to find out about the last canceled orders. You will receive information about the reason for their cancellation.
6. Checking the status of parcels.
Thanks to this service, you can receive data about the package. To do this, simply indicate its number.
7. Feedback from the company Ritm -Z
You can leave a comment or your wish on the work of our managers.
8. Tracking mail.
You can track the location of the order, which is delivered to your buyer.
Section "Orders"
This section contains all the information about the orders that your customers make.
1. Thanks to convenient schedules, you will know how orders are being processed.
2. If the buyer refused the order, you can find out the reason for this decision.
3. You can conduct a survey, questionnaire or registration of your customers.
4. You will receive all information about already delivered orders (exact date and time, up to hours and minutes).
5. In real time, you can track the work on each order. You will find out the order status and customer comment. Moreover, each order will be viewed separately.
6. Using convenient filters, you can quickly find the order you are interested in. Search for an order is defined by the following parameters:
· period of execution;
· delivery date;
· Buyer's comment;
· Status;
· number;
· Counterparty;
· telephone;
· delivery address;
· delivery method;
· Postal number.
7. You can build an analytical report on orders for any period of time.
8. New! You can configure the status of orders yourself when they change (If the order is delivered, then you can easily indicate this).
Section “Storage”
This section will provide you with all the information about your goods that are stored in our warehouses. You can track the receipt of goods at the warehouse, the remaining goods, as well as the entire history of the write-off of goods from the warehouse. And all this with the help of convenient schedules.
Telephony section
In this section you will receive all the information about telephone conversations of your online store. You will be provided with a “Detailed Report”, which will contain information about the date and time of all incoming calls received at your online store.
Section“Setup”
Here you will receive information about the work of your suppliers. You can also familiarize yourself with the catalog of the online store, and then follow the link to the page of any of its products. In addition, you can see the catalog used by Ritm-Z.
Section "Settlements"
This is your bookkeeping. Here you can view the acts of work, various accounts. You will also be able to track how your money is credited to the Ritm-Z account and the transfers made by our company.
"My Account" consists of sections. Each section is dedicated to a specific process of your business. Thus, finding the information you need will be very easy!
Section "Desktop"
In this section you can get all the information about the sales of your online store. To do this, our developers offer you the following services:
1. Sales report.
This is the name of the schedule according to which you will receive complete information about the level and condition of your sales. The diagram of this graph can be changed and the most convenient one selected. Using the "Sales Report" you can evaluate the seasonality of sales of the online store, as well as the effectiveness of ongoing marketing campaigns.
2. Statistics online store.
With this service you can find out all about orders that are delivered, canceled or are being processed.
3. The list of settlements with the company Ritm -Z.
This service will allow you to find out the current state of mutual settlements. After specifying the amount of bills and the amount of payments, the final value of mutual settlements will be displayed, the result of which will be illustrated by highlighting. If your online store should, then the value of this highlight is red. And if not, green.
4. Project data.
All information about the project is contained in this service. Here you will find the abbreviation, status and schedule of the project, as well as information about your account manager.
5.List of the status of recent orders.
This service allows you to find out about the last canceled orders. You will receive information about the reason for their cancellation.
6. Checking the status of parcels.
Thanks to this service, you can receive data about the package. To do this, simply indicate its number.
7. Feedback from the company Ritm -Z
You can leave a comment or your wish on the work of our managers.
8. Tracking mail.
You can track the location of the order, which is delivered to your buyer.
Section "Orders"
This section contains all the information about the orders that your customers make.
1. Thanks to convenient schedules, you will know how orders are being processed.
2. If the buyer refused the order, you can find out the reason for this decision.
3. You can conduct a survey, questionnaire or registration of your customers.
4. You will receive all information about already delivered orders (exact date and time, up to hours and minutes).
5. In real time, you can track the work on each order. You will find out the order status and customer comment. Moreover, each order will be viewed separately.
6. Using convenient filters, you can quickly find the order you are interested in. Search for an order is defined by the following parameters:
· period of execution;
· delivery date;
· Buyer's comment;
· Status;
· number;
· Counterparty;
· telephone;
· delivery address;
· delivery method;
· Postal number.
7. You can build an analytical report on orders for any period of time.
8. New! You can configure the status of orders yourself when they change (If the order is delivered, then you can easily indicate this).
Section “Storage”
This section will provide you with all the information about your goods that are stored in our warehouses. You can track the receipt of goods at the warehouse, the remaining goods, as well as the entire history of the write-off of goods from the warehouse. And all this with the help of convenient schedules.
Telephony section
In this section you will receive all the information about telephone conversations of your online store. You will be provided with a “Detailed Report”, which will contain information about the date and time of all incoming calls received at your online store.
Section“Setup”
Here you will receive information about the work of your suppliers. You can also familiarize yourself with the catalog of the online store, and then follow the link to the page of any of its products. In addition, you can see the catalog used by Ritm-Z.
Section "Settlements"
This is your bookkeeping. Here you can view the acts of work, various accounts. You will also be able to track how your money is credited to the Ritm-Z account and the transfers made by our company.