Lenovo free to replace the motherboard in computers with the "problem" chipset Intel

As many of you probably know, Intel recently spotted a bug in its sixth series chipsets (codename Cougar Point). This problem has affected all manufacturers of desktop and mobile computers, including Lenovo. In this regard, we published an official statement today (the text can be found here ), and we want to share the most complete information with Habr users.

First of all, two most important points should be noted. Firstly, a detected problem in the chipset does not lead to data loss. Moreover, most users will not even notice any problems in working with a computer. Secondly, Lenovo IdeaPad (laptops) and IdeaCentre (desktop PCs) presented at CES in January were affected. Their sales in Russia are scheduled only for the spring of this year, and by then the problem will be solved. In the meantime, Lenovo suspended supplies of all computers using this Intel chipset and announced a program for free replacement of motherboards in those products that went on sale.


So, the problematic chipset is used in laptops and desktops Lenovo, recently announced.

• IdeaPad laptops: Y460P, Y560P, Z570, G470, G570, V370, V470, V570, B470, B570
• IdeaCentre desktop computers: K330, K330A, B520

I note that the K330 is a classic desktop PC, while the IdeaCentre B520 is monoblock, built on a "laptop" platform. According to Lenovo, the only thing that users of these models can theoretically encounter is a slowdown and interruptions in the operation of the optical drive. The main hard drive, as well as the data on it, are out of danger. Moreover, according to the company, malfunctions in affected motherboards can occur only in five percent of cases within three years of use. And this roughly corresponds to the usual reliability indicators for motherboards in the industry as a whole - with or without a problem chipset.

What does Lenovo offer users? In short: every buyer of a Lenovo laptop or desktop PC with this problem will be able to replace the motherboard at a service center for free. It will be possible to determine the presence of a defect in your model (let me remind you, the problem is not even present in all chipsets released today, but only in those that were produced after January 9, 2011) by the serial number of the laptop.

In general, despite the minimal effect that the problem has on the computer, Lenovo takes the problem seriously. For Russia, I repeat, this problem, most likely, will not affect end users in any way. But the timing of the appearance of new models on sale may move: Lenovo expects delays in the release of some products for two to three months. Perhaps some new models will use other Intel chipsets that are not affected by this problem.

UPD Timely and more detailed information about the problem can be obtained on the Lenovo website .