Apple apologizes for error 53 and promises to fix everything
Made a lot of noise " error 53 ", which turned the iPhone 6 into a brick, still fixed by the company. Today Apple released a patch for the operating system (iOS 9.2.1). And all users who see this heartbreaking message will be able to restore their phone to a healthy state. The error occurred for users who replaced the fingerprint scanner in a third-party repair shop.
Users left with a non-working phone got into this unpleasant situation, updating their phone to the new version of the OS via iTunes. The company promises that they will be able to connect to iTunes a phone in an error state and update the OS to a new version. Those who did the update through iCloud should not have encountered it at all. On a special page of the company's website posteddetailed phone recovery instructions .
However, after the update, the Touch ID fingerprint scanner will not work. This is due to the security of authentication information stored in the device. At Apple, as always, everything was decided for users: to allow the operation of a fingerprint scanner installed by a third-party organization - this means putting the user's information at risk.
Why the user himself can not make this decision for his phone, the company does not report. As a result, in order to return the functionality of the scanner, it will have to be changed in an authorized service center.
A company press release on this subject said:
Some user devices display “Connect to iTunes” after trying to update the system. In iTunes, this condition is referred to as “Error 53” and occurs when the device does not pass the security check. This test was designed to verify the correct operation of the Touch ID scanner after assembling the phone at the factory.
We apologize for the inconvenience, this process should have been performed only at the factory and should not have affected users. Users who pay for a non-warranty replacement of the device due to this error are requested to contact the AppleCare Center for damages.