Paid subscriptions - the dependence of the auto-connection from the mobile device


    Probably almost everyone faced a situation where the mobile operator connected some subscriptions to your phone number, but you were sure that you did not connect anything. And who in their right mind will connect, for example, the “Horoscope for 9p / day” (280p / month), when the Internet is full of horoscopes for every taste, and sometimes 280p is the entire budget for mobile communication expenses per month?

    Often people simply turn off the subscription, sometimes they turn to the operator and ask for a refund (with varying degrees of success).

    But what determines the probability that you subscribe to a subscription that you did not connect?

    Several years ago, the operators were forced to enter separate accounts for content services, such a service / account is in one form or another with MTS / Beeline / Megaphone (I can’t say for Tele2 and YOTA, I don’t have a SIM card). Operators have entered accounts, but protection against "incomprehensible subscriptions" is valid only for third-party content providers. If the operator provides the paid subscription service, the additional account will not help - the funds are debited from the main one. That is, others can not cheat - you can only the operator himself.

    For a long time I have been using a 3G modem in the server for sending important SMS notifications from the monitoring system. The bulk goes through the Telegram (heh, it is forbidden on the territory of the Russian Federation, it’s good not to use it, but he himself), but the loss of communication on uplinks, the loss of power and the like goes via SMS, otherwise there is a chance that it will not come through the Internet. For this, the mobile operator, in addition to the tariff (per minute, without AP), has a paid option of 100 SMS per day.

    In reality, 5-10 SMS per month can be sent via a modem, but it is easier to pay the subscriber for the option on a monthly basis and not monitor the bill.

    In principle, everything was fine, no automatic “horoscopes” and the like were connected for 3-4 years.

    Last December, 100 SMS were sent from the modem at a time and the number was blocked. Because "at the same time a lot of SMS, the system has blocked you automatically ." Firstly, it is strange - 100 sms per day is included in the tariff, and if you send 100, you get a blocking, and secondly, after blocking the number, the operator continued to write off the monthly fee for the blocked service for a week.

    The problem could be solved only by a visit to the office with a passport. In the same place, the manager said that this service is outdated, and now the operator “on all tariffs can connect an unlimited amount of SMS for 50p per month”. To the question “whether it can be done on all tariffs, or only on existing ones”, an answer was received that on all.

    As usual, the manager misled me: the option connects only on existing package tariffs with a monthly fee, and there is also a restriction on devices: “smartphone, tablet”. It is not entirely clear what is meant by this, and is it possible to use the option on “Nokia with a flashlight” and similar push-button phones - not smartphones.

    There was a desire to try to connect such a package (tariff + option), at a price similarly with a package of 100 SMS. At the same time, since there are included minutes in the package, you can configure asterisk and, in addition to SMS, make a call via a modem.

    For this, voice functions were enabled in the modem settings, and the IMEI of my long-broken iPad was installed. For this, the SIM card was inserted into the iPad.

    because it is legal to change IMEI in the Russian Federation - it’s not completely clear
    Например, кем санкционируется возможность модификации и копирования данных в моем модеме? И является ли HEX-редактор «компьютерной программой, заведомо предназначенной для несанкционированной модификации компьютерной информации»?

    Поэтому, если вы используете компьютерные программы, заранее убедитесь в их заведомом предназначении.

    УК РФ Статья 273
    УК РФ Статья 273. Создание, использование и распространение вредоносных компьютерных программ (в ред. Федерального закона от 07.12.2011 N 420-ФЗ)

    1. Создание, распространение или использование компьютерных программ либо иной компьютерной информации, заведомо предназначенных для несанкционированного уничтожения, блокирования, модификации, копирования компьютерной информации или нейтрализации средств защиты компьютерной информации, — наказываются ограничением свободы на срок до четырех лет, либо принудительными работами на срок до четырех лет, либо лишением свободы на тот же срок со штрафом в размере до двухсот тысяч рублей или в размере заработной платы или иного дохода осужденного за период до восемнадцати месяцев.

    2. Деяния, предусмотренные частью первой настоящей статьи, совершенные группой лиц по предварительному сговору или организованной группой либо лицом с использованием своего служебного положения, а равно причинившие крупный ущерб или совершенные из корыстной заинтересованности, — наказываются ограничением свободы на срок до четырех лет, либо принудительными работами на срок до пяти лет с лишением права занимать определенные должности или заниматься определенной деятельностью на срок до трех лет или без такового, либо лишением свободы на срок до пяти лет со штрафом в размере от ста тысяч до двухсот тысяч рублей или в размере заработной платы или иного дохода осужденного за период от двух до трех лет или без такового и с лишением права занимать определенные должности или заниматься определенной деятельностью на срок до трех лет или без такового.

    3. Деяния, предусмотренные частями первой или второй настоящей статьи, если они повлекли тяжкие последствия или создали угрозу их наступления, — наказываются лишением свободы на срок до семи лет.

    If it were not for this incomprehensible moment in the legislation, it is very beneficial to connect such a tariff for sending SMS via a modem. And so it remains only to connect Nokia and send it via gnokii / gammu.

    The tariff and tariff options did not change, on the operator’s side only IMEI devices changed ( we inserted SIM into iPad instead of E1550 modem ;-) )

    And then it began:

    2018-12-14 12:44:56 Video
    review of football matches, Game results and statistics of the Championships of Russia, Spain, France and other countries on the Football Portal: life. *******. Ru / football
    After 30 seconds

    2018-12-14 12:45:22
    You have subscribed to the Football Portal subscription. Management: podpiski **. Ru Abon. fee: 9 rubles. with VAT per day
    2019-01-01 05:13:52
    You have subscribed to Astroportal. Now the signs of destiny will be solved: personal horoscopes, dream secrets and fortune telling are available to you. Subscription price: 7 rubles per day. Details: life. *******. Ru / astro
    2019-01-09 12:50:16 Learn the
    latest results of the Championships of Russia, England and Spain. Play online football games and watch the bright goals of all time on the Football Portal:
    life. *******. Ru / football

    After 30 seconds

    2019-01-09 12:50:42
    You subscribed to Football. Now news in the world of football will not pass you by: video reviews, team ratings, online games. Subscription price: 9 rubles per day. Details: life. *******. Ru / football
    I would write it off on the New Year hunger of the operator, who decided to quickly make money (well, or “increase conversion”), but on other SIM cards with the same tariff, this disgrace was not noticed. Advertising comes, but auto connect does not happen after 30 seconds.

    Moreover, technical support memorized responds to the claim:

    Return for subscriptions is possible once. Therefore, a refund is currently unavailable. Often, subscription connection occurs by clicking on the button “watch movie” / “listen to music” / “download” - depending on the content of the site. Unfortunately, users do not always pay due attention to the terms of service: the conditions are usually indicated on the periphery of the page. To date, there are many sites that use our carelessness to your advantage. In this situation, I can advise you to be extremely attentive in the future when clicking on links such as “View” / “Listen” / “Download” and always pay due attention to the text with the conditions for granting access to the content you are interested in.
    And they are not at all concerned by the fact that the volume of downloaded traffic on this phone / personal account number is 0.00MB from the moment of connection, that is, in ~ 5 years. What kind of links they are talking about is not clear.

    And the most enchanting answer:

    You could subscribe to the subscription through another device, simply by entering your phone number when registering on the site.
    What?? Is it really possible? Specify any arbitrary phone number on a certain site, and a paid subscription will be connected to this phone number?

    It is doubly unpleasant that the subscription fee for such a subscription is deducted at the time of its connection. That is, if you turn it off immediately - 9 p. still have to pay.

    I think the billing system of the cellular operator knows perfectly well where this or that paid subscription came from - follow the link, send an SMS or USSD, connect to your personal account and so on. But in case the subscriber's device is a smartphone or tablet, you can always write off the subscription connection to the fact that the subscription was activated by an application installed by the subscriber or he “clicked something on the Internet”.

    From the above, the conclusion suggests itself that the operator imposes its deliberately fraudulent subscriptions, including the type of device that you use to connect to the operator’s network. Because you can write off a subscription connection to the subscriber's actions. Some kind of IMEI discrimination: if you have an iPad - get a horoscope and football for 9p / day. It is much more difficult to convince the subscriber with the Nokia 3310 push-button that he subscribed to the subscription “on the Internet”.

    UPD: the probable reason for the automatic connection of subscriptions immediately after the advertising SMS was described by baruk in his comment :
    the customer is sent a push with an offer for branded services after receiving A2P sms ... in the OKS7 logs, they saw that the modem sent an SMS in response to the dstk-push, while there were no indications of the push coming in the modem's logs, there was no SMS sending.

    That is, some devices display PUSH-and with offers to connect a paid service on the screen, sometimes with the “OK” and “Cancel” buttons. And there are devices (for example, some modems) that can not “display” PUSH, and in response they themselves always send “ok”, there they agree, as it were, on connecting.

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