We pump the skill "Head" in 5 minutes

Original author: Chris Hill
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My short stay in corporate America allowed me to learn a lot about myself. In addition, there I realized what kind of leader I would like to become for my future employees. I am grateful for the days that I spent in the office working as a consultant - they were not a simple waste of time, as I imagined it at the very beginning. This experience helped me to follow the call of my heart, putting together and testing in practice all the elements that build the image of an ideal leader.

Create space for communication. Obviously, the first step in creating healthy relationships at work is to determine how exactly these working relationships should look from the position of manager and subordinate. In order for an employee to become part of a team, it is not enough just to interview him and study the recommendations. It is important that you evaluate the situation and how that person can fit into the structure and culture of the company. Recently, progress has been observed in creating a corporate culture and skillful selection of appropriate personnel. However, quite often one fragment falls out of the picture that could take us one step further - creating a safe place for employees to discuss their career plans with us, its employers. Too often, we only choose at random among applicants, throwing a new employee in the boiler of the company - we need to fill a vacancy, and the specialist needs work. In doing so, we do not understand their career goals - both short-term and long-term.

Perhaps they want to build a long career in the company, or vice versa - return to university and graduate from the magistracy, or maybe they are looking for less responsible work in order to focus on family. Different people have completely different ideas about their careers, but you will never understand this unless you create an open space for communication. And that is what we have to do. This is the foundation of trust. We must show the people who work for us that their fate is not indifferent to us, that they are important to us not only as workers, but also as people.

Listening is an art that has been lost today . And I'm just as bad at it as everyone else - my friend and father, who is a lawyer, can confirm this. Here is one of my favorite Dalai Lama sayings:

“When you say, you only repeat what you already know. But when you listen, you can learn something new. "

If you look at this idea from the point of view of a manager, you will see how much it will give you. Thanks to the ability to listen and hear the people around us - our customers, suppliers, and, most importantly, colleagues - we are able to learn not only about our personal relationships with them, but also about how they perceive our company: its culture, products, employees and much more. Others see what we do not notice.

Want to successfully use social media for the benefit of your company? Then stop chatting about yourself incessantly and start listening to what others are saying. Trying to promote another product, you are often just wasted for nothing, passing important pieces of information by your ears, which, probably, impede purchases. Just stop for a moment and listen ... listen carefully - to people, to the world, to what they say.

Is this below your status? Nonsense!Ultimately, it is extremely important to express respect and appreciation for the work that our employees do for us. The same logic underlies the respect that we have for people who not only donate money to charity, but are also ready to donate their time. This shows effort on your part, and this is what your employees want - respect for them and their time, which they could spend elsewhere. The next time you have the opportunity, wash the floor, take out the trash, take coffee from Starbucks or run off to dinner for your entire work gang - show them that their time is as important as yours. Yes, just give them a day off on Friday to say:


Time is our most precious commodity, and each of us needs to be reminded how to spend it profitably.

Ask for help. If you do not ask for help, you will never receive it, not because people don’t want to help, but because they simply don’t know that you need help. This is normal if you cannot deal with something on your own - you don’t have to do everything alone. For this, there are team members and employees, and it turns out that if we really rely on them, our team becomes much stronger - empowerment is expanded, in addition, it shows that you trust others with what is important to you. This is one of the great ways to build trust, as well as employee morale. If subordinates feel that their rights and opportunities are growing, they understand that the company considers them to be valuable employees. And this is what they really need.

These are just some of the fragments of the “magic puzzle” that helped me establish interaction with my employees and, as a result, work better myself. I hope my experience helps you. Regardless, it may be a good start in self-improvement: “Who is the leader for me, from whom I have gained the most knowledge and whom I respect the most?”

About the Author : Chris Hill is an inspired leader , author, businessman. He spoke twice at the TED conference in Atalanta, USA.

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