September 3, 2015 at 18:51Why CIOs must “work in the field”
The need for a unified approach to enterprise automation is especially pronounced when you are faced with the problem “from the inside”.
When you look at the enterprise “from above” and try to understand what you would like to combine and automate, it usually comes up badly.
Field help and analysis of how ordinary employees work well helps.
What’s usually hidden at the workplaces is what’s hidden outside your office’s door in the main time ...
It was interesting to visit a very large organization, go to one of its departments and, as a result of communication with employees, find out that different departments of the organization work equally with the same material, but only with the help of different software.
Because is a state organization, then each department puts out tenders independently and absolutely does not want to coordinate its acquisition with other departments of the organization.
Moreover, when someone starts talking about using a single software, then all this ends with nothing (to put it mildly).
It is clear that this organization clearly needs an IT director, who would be the only one who made the decision on the need to purchase this or that software in the organization.
But this is only part of the solution to the problem. The second part is an understanding of which software should be used by someone and how.
Those. The IT director must go into the field, and from inside each department see what functions are performed by who, what documents are received at the input, what is prepared for the output, what software is currently in use and what software should be used correctly.
Only then can the correct point of view be formed, based not on inventing, but on an accurate knowledge of the processes of your organization.
Are you the CIO and want to bring real value to your organization? Go into the field and see how your organization really works!
When you look at the enterprise “from above” and try to understand what you would like to combine and automate, it usually comes up badly.
Field help and analysis of how ordinary employees work well helps.
What’s usually hidden at the workplaces is what’s hidden outside your office’s door in the main time ...
It was interesting to visit a very large organization, go to one of its departments and, as a result of communication with employees, find out that different departments of the organization work equally with the same material, but only with the help of different software.
Because is a state organization, then each department puts out tenders independently and absolutely does not want to coordinate its acquisition with other departments of the organization.
Moreover, when someone starts talking about using a single software, then all this ends with nothing (to put it mildly).
It is clear that this organization clearly needs an IT director, who would be the only one who made the decision on the need to purchase this or that software in the organization.
But this is only part of the solution to the problem. The second part is an understanding of which software should be used by someone and how.
Those. The IT director must go into the field, and from inside each department see what functions are performed by who, what documents are received at the input, what is prepared for the output, what software is currently in use and what software should be used correctly.
Only then can the correct point of view be formed, based not on inventing, but on an accurate knowledge of the processes of your organization.
Are you the CIO and want to bring real value to your organization? Go into the field and see how your organization really works!