March 7, 2014 at 12:54Caution, premium MTS sites
I analyze all my expenses, including mobile communications. Today I decided to look at the schedule of expenses by months and I was surprised by an incomprehensible write-off in the amount of 62 rubles for January 2014.
Naturally, I wondered: what kind of traffic is category 908?
It turns out that the site has a list of new services with premium rates. And the old list .
On the number 0890 it was not possible to get through to the "live" specialist of those support, now there is only a "help" menu.
I wrote support from the site to those, but the speed of their response is not encouraging. I will write the answer from those support in the comments.
Be careful when using the Internet from MTS.
UPD:After 5-6 letters explaining that all content services were disabled for me and that this traffic simply could not be answered:
Naturally, I wondered: what kind of traffic is category 908?
It turns out that the site has a list of new services with premium rates. And the old list .
On the number 0890 it was not possible to get through to the "live" specialist of those support, now there is only a "help" menu.
I wrote support from the site to those, but the speed of their response is not encouraging. I will write the answer from those support in the comments.
Be careful when using the Internet from MTS.
UPD:After 5-6 letters explaining that all content services were disabled for me and that this traffic simply could not be answered:
Eugene, we inform you that the determination of the volume of services provided to a client is carried out on the basis of the testimony of a certified automated payment system (ACP). Based on the foregoing, MTS confirms the provision of services and the correctness of the accruals made. In accordance with clause 5.1 of the MTS Communication Services Terms, “Determining the scope of the Services provided to the Subscriber by the Operator is carried out on the basis of the testimony of the Operator’s ACP (automated payment system)”. Actions aimed at obtaining the Services, performed with the Subscriber equipment, with the Subscriber’s SIM card included in it, are considered to be completed on behalf of and in the interests of the Subscriber. The equipment for accounting for the volume of mobile services rendered used by MTS is certified in accordance with the legislation of the Russian Federation.
And also in connection with the situation, it was decided to replenish the balance of your number in the amount of 70 rubles. Funds will be credited to your number in the near future.
We will always be happy to support you in resolving any issues related to servicing at MTS OJSC.