December 10, 2012 at 19:07Answers of the Minister of Communications to the questions of habrausers: Part 1
Good news, colleagues: from the Ministry of Communications, the first batch of answers to the questions of habra-users came to us . You can get acquainted with them under the cut.
In this part, answers to 15 questions related to informatization and public services (spelling and punctuation of the authors preserved). The director of the electronic government development department of the Ministry of Communications is Alexei Kozyrev .
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Question 1. Is www planned on the website .gosuslugi.ruimplementation of API and OAuth authorization, and if so, when? This will allow you to create applications and services with which you could interact with government services - for example, so that without transmitting passport data to a third party, you could send a photo of an incorrectly parked car near our office to the traffic police :)
Answer: We plan to work out the possibility of introducing such technologies . The question of the most convenient use of electronic public services and the creation of new products on their basis, including the commercial sector, is one of our priorities. But in order for these technologies to work (in particular, OAuth or other Single Sign-On tools), it is necessary to make changes to the regulatory framework. After that, it will be necessary to refine our mechanisms ( ESIA) and add the API to gosuslugi.ru. We are open to potential consumers of API and SSO to express their wishes.
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Question 2. It is interesting, and when the site www.gosuslugi.ru will begin to work as a human being - so that it is possible to fill out the applications you need, order services and pay for them? And then the point of this site, if you still have to stand in line at all kinds of BTI, passport offices, traffic police, etc.
Answer:You are right, the way many services are implemented now does not stand up to criticism. In order for the services to be provided completely electronically, we planned to connect a system that expands the possibilities for paying for various types of services. Also, in order to reduce visits to authorities, an infrastructure of qualified electronic signatures for individuals is being developed, which will allow avoiding a personal signature on paper documents. And by 2015, it is planned to abandon the obligation of personal storage documents: passports, birth certificates, etc., which will allow for most services where there is no transfer of physical objects to exclude trips altogether. The role of the Ministry of Communications is to create the infrastructure, and the specific authorities will provide the services themselves, so they have to do a lot of work on their part, including
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Question 3. When it will be possible to pay duties , taxes and penalties on a public services site with credit cards?
Answer: Now the credit card payment function is implemented only for traffic police fines. In 2013, it will be possible to pay by credit card for all services and taxes, including those that are not state but are perceived as such, for example, housing and communal services.
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Question 4.Despite the adoption of the standard GOST R ISO / IEC 26300-2010 “Information technology. The Open Document format for office applications (OpenDocument) v1.0 ”sites of government services, departments, etc. continue to provide information in various non-standard formats, often only in them. Are any changes planned in connection with this?
Answer: The use of this standard is voluntary. We will prepare a proposal to consolidate not only this, but also other open standards as binding on public authorities.
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Question 5. When will all public services be transferred queue automation, including online recording? With FMSit turned out fine (as it seems to me), I think it’s worth continuing on the rest of the state. apparatus.
Answer: The solution to this problem can only be complex. The task of the Ministry of Communications is to create the necessary infrastructure for this, including communication channels (reducing digital inequality), interagency cooperation, a public services portal (including its API), the use of qualified electronic signatures for citizens and legal entities, a single identification and authentication system, electronic notary, a single system of reference information and to carry out a host of other activities to prepare the technical base. Electronic queues are half measures, we want to get rid of queues in general. Now we are working together with other authorities to make this a reality.
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Question 6. Contacted you on Twitter regarding the use of the Kazan option of public services in other regions. You are advised to contact @my_region (Kristina Talanova) with this question. They don’t want to help, because For 2 months now they’ve been preparing a proposal for other regions.
Answer: The Kazan option consists in connecting non-governmental organizations to the system of interagency electronic interaction ( SMEV ). It was an interesting pilot project, which is now being transferred to the federal level. At the moment, we are developing a general mechanism for connecting non-governmental organizations to SMEV .
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Question 7. Why are some orders issued a little not retroactively? Regions and departments will never be able to change all of their services and software in one or two months (hundreds of heterogeneous services), therefore, common breakdowns are constantly occurring. For example, the Decree “On measures to ensure the transition of federal executive bodies and bodies of state extra-budgetary funds to interdepartmental information interaction in electronic form”. Total terms from April 1 to July 1 for full integration. Of course, most regions did not cope with the task.
Answer: See the answer to question No. 9.
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Question 8. Is it planned to make or upgrade the existing well-known CMS for use on all government sites? It should be minimalistic and functional - this will allow to cut budgets for the creation of websites of various ministries and to remove inexperienced specialists from creating such resources.
Answer: We do not see the need to do this at the federal level. The commercial sector is doing an excellent job. There are many quite mature products of different levels of functionality and cost, which fully meet the current needs of government agencies.
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Question 9.When will the robbery of regions under the auspices of the introduction of public services be stopped? All over the world: 1) The supplier simply provides the service (in our country, the region creates the infrastructure, pays 300 thousand rubles for each service in the RTK for integration only) 2) A variety of services should be leveled by the FSMEV (with us, all data is archived and FSMEV should do this work ) 3) Methodological recommendations are not recommendations, but direct instructions for the development of services? Recommendations and rules are different concepts. 4) The vision of SMEV dictates the region and is directly crushed by the refusal of integration with FSMEV. But the region pays quite a lot of money just for integration. 5) A service created in violation of rules and standards should not be published. We have the opposite. Invalid wsdl, xsd, "empty" service passports. But are they productive and have to work with them? How?
Answer: Yes, you are right, everything that you named is a serious problem, on which we are deliberately working. First of all, we are going to significantly simplify, in our opinion, the excess infrastructure of regional CMEA. A variety of services will be leveled by new methodological recommendations. And since they will be very significant, we are going to create reference (open source) implementations of adapters, service emulators and sets of autotests for them. It also provides for a simpler, but at the same time more stringent policy for registration and validation of (mainly automatic) services in the test and production environments of SMEV .
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Question 10. When will the single document be created storage? So that you can transfer simple links to documents instead of voluminous data in the queries themselves. Now there is a 5mb limit on "investments" because SOAnot focused on workflow.
Answer: You can send a link to a resource in a protected circuit instead of the data itself now within one node, detailed instructions are in the methodological recommendations (Methodological recommendations for the development of electronic services and the use of electronic signature technology for interagency electronic interaction, description of smev: Reference and xop : Include, available at smev.gosuslugi.ru ). Now the concept of link transfer is being developed on the scale of the entire CMEA , basically, such a need is dictated by the transfer of cartographic data. It is unlikely that this will be a single document storage.
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Question 11.How realistic do you think the commissioning of the federal SMEV by the end of the year is planned?
Answer: The question does not specify the year. If we are talking about 2012, then yes, it seems quite real.
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Question 12. When does SMEV cease to be garage crafts in their guidelines and will follow international standards? Structured XML data is structured so that it is not transmitted in zip archives. And now we are doing our workflow bike in the archives. Why, then, an SOA architecture?
Answer: Projects similar in scale to the Russian SMEVin the world no. We have a huge country with a federal structure and a large population. Many of the difficulties we are facing are caused by economies of scale that we have not yet encountered in world practice. Classical service-oriented architecture is also not a panacea, difficulties arise even within small companies, not to mention the scale of the state. At the same time, the insufficient rigidity of the methodological recommendations, including those deliberately made as a compromise with existing de facto implementations, has led to a wide range of private interpretations of the standards, of which one you are talking about. We will tighten and change a number of standards, create reference implementations of services and adapters, and an autotest system for them for a less painful transition to new standards. However, the problem is more in the source information systems that send and receive requests. The level of their development, unfortunately, is in most cases very low.
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Question 13. Question on UEC . According to early statements, this project decided to combine everything that is possible. And tickets operating in different regions, and identity card, and access to the state portal. services, and a lot of regional applications, etc ... The introduction of this innovation is constantly delayed, for various reasons. There is a feeling that it is stated many times more than can be done in an acceptable time frame. And frankly, it is not clear how much this is needed. And the money invested is huge. Question: will the position of the state on UEC change ? Both the president and the minister of communications have changed, has the concept changed?
Answer:Indeed, the concept of a universal electronic card ( UEC ) has repeatedly undergone changes. The position of the Ministry of Communications is that in order to provide state and municipal services in electronic form, as well as a number of other projects, first of all, convenient mechanisms for identifying and affixing a qualified electronic signature are necessary for citizens. The implementation of other applications, including payment, may be different, and it is not necessary to use a single card in the form of UEC or an electronic passport. The use and selection of additional services is the prerogative of a citizen in the form of a voluntary connection to the identification tools that the state or business offers him. Our task is to create all the necessary infrastructure for this.
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Question 14. How does the ministry formulate the requirements for implemented programs? (In terms of technologies used. As an example - the choice of software platform for a particular system). Is there a “feedback” mechanism with the ministry to optimize such requirements?
Answer: No way. This is expressly prohibited by Federal Law No. 94 On Public Procurement . This often leads to the fact that the technologies selected by the contractor impede the development of the project, or there is no open market for specialists in the selected technological stack, which provides an unjustified advantage for the contractor in future tenders. Unfortunately, this problem does not have a universal solution.
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Question 15: In local (Novosibirsk) news, slipped information that hundreds of millions have already been spent on IP for municipal structures for a period of 3-5 years, but the system has not been put into operation. With such a pace of development, I'm afraid it will become obsolete. Also in a recent article on Habré, they partially refuted information on one item (on the national platform), but the question of e-government and IP remained open. How do you see and how is the development of IP planned ?federal and municipal level. Will it be modular and commissioned in part as the modules are ready? Wouldn't it be wiser to develop a unified system based on one region, and then introduce it everywhere?
Answer: It is not very clear what kind of information system we are talking about. If you specify a question, we will prepare an answer in a reasonable time.
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» Full list of questions
The following are on the list questions on the development of the IT industry, then on communications and postal services, and the minister himself will answer the last 10 questions on the list. We look forward to it - they promised to manage before the end of the year.
In this part, answers to 15 questions related to informatization and public services (spelling and punctuation of the authors preserved). The director of the electronic government development department of the Ministry of Communications is Alexei Kozyrev .
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 1. Is www planned on the website .gosuslugi.ruimplementation of API and OAuth authorization, and if so, when? This will allow you to create applications and services with which you could interact with government services - for example, so that without transmitting passport data to a third party, you could send a photo of an incorrectly parked car near our office to the traffic police :)
Answer: We plan to work out the possibility of introducing such technologies . The question of the most convenient use of electronic public services and the creation of new products on their basis, including the commercial sector, is one of our priorities. But in order for these technologies to work (in particular, OAuth or other Single Sign-On tools), it is necessary to make changes to the regulatory framework. After that, it will be necessary to refine our mechanisms ( ESIA) and add the API to gosuslugi.ru. We are open to potential consumers of API and SSO to express their wishes.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 2. It is interesting, and when the site www.gosuslugi.ru will begin to work as a human being - so that it is possible to fill out the applications you need, order services and pay for them? And then the point of this site, if you still have to stand in line at all kinds of BTI, passport offices, traffic police, etc.
Answer:You are right, the way many services are implemented now does not stand up to criticism. In order for the services to be provided completely electronically, we planned to connect a system that expands the possibilities for paying for various types of services. Also, in order to reduce visits to authorities, an infrastructure of qualified electronic signatures for individuals is being developed, which will allow avoiding a personal signature on paper documents. And by 2015, it is planned to abandon the obligation of personal storage documents: passports, birth certificates, etc., which will allow for most services where there is no transfer of physical objects to exclude trips altogether. The role of the Ministry of Communications is to create the infrastructure, and the specific authorities will provide the services themselves, so they have to do a lot of work on their part, including
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Question 3. When it will be possible to pay duties , taxes and penalties on a public services site with credit cards?
Answer: Now the credit card payment function is implemented only for traffic police fines. In 2013, it will be possible to pay by credit card for all services and taxes, including those that are not state but are perceived as such, for example, housing and communal services.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 4.Despite the adoption of the standard GOST R ISO / IEC 26300-2010 “Information technology. The Open Document format for office applications (OpenDocument) v1.0 ”sites of government services, departments, etc. continue to provide information in various non-standard formats, often only in them. Are any changes planned in connection with this?
Answer: The use of this standard is voluntary. We will prepare a proposal to consolidate not only this, but also other open standards as binding on public authorities.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 5. When will all public services be transferred queue automation, including online recording? With FMSit turned out fine (as it seems to me), I think it’s worth continuing on the rest of the state. apparatus.
Answer: The solution to this problem can only be complex. The task of the Ministry of Communications is to create the necessary infrastructure for this, including communication channels (reducing digital inequality), interagency cooperation, a public services portal (including its API), the use of qualified electronic signatures for citizens and legal entities, a single identification and authentication system, electronic notary, a single system of reference information and to carry out a host of other activities to prepare the technical base. Electronic queues are half measures, we want to get rid of queues in general. Now we are working together with other authorities to make this a reality.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 6. Contacted you on Twitter regarding the use of the Kazan option of public services in other regions. You are advised to contact @my_region (Kristina Talanova) with this question. They don’t want to help, because For 2 months now they’ve been preparing a proposal for other regions.
Answer: The Kazan option consists in connecting non-governmental organizations to the system of interagency electronic interaction ( SMEV ). It was an interesting pilot project, which is now being transferred to the federal level. At the moment, we are developing a general mechanism for connecting non-governmental organizations to SMEV .
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 7. Why are some orders issued a little not retroactively? Regions and departments will never be able to change all of their services and software in one or two months (hundreds of heterogeneous services), therefore, common breakdowns are constantly occurring. For example, the Decree “On measures to ensure the transition of federal executive bodies and bodies of state extra-budgetary funds to interdepartmental information interaction in electronic form”. Total terms from April 1 to July 1 for full integration. Of course, most regions did not cope with the task.
Answer: See the answer to question No. 9.
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Question 8. Is it planned to make or upgrade the existing well-known CMS for use on all government sites? It should be minimalistic and functional - this will allow to cut budgets for the creation of websites of various ministries and to remove inexperienced specialists from creating such resources.
Answer: We do not see the need to do this at the federal level. The commercial sector is doing an excellent job. There are many quite mature products of different levels of functionality and cost, which fully meet the current needs of government agencies.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 9.When will the robbery of regions under the auspices of the introduction of public services be stopped? All over the world: 1) The supplier simply provides the service (in our country, the region creates the infrastructure, pays 300 thousand rubles for each service in the RTK for integration only) 2) A variety of services should be leveled by the FSMEV (with us, all data is archived and FSMEV should do this work ) 3) Methodological recommendations are not recommendations, but direct instructions for the development of services? Recommendations and rules are different concepts. 4) The vision of SMEV dictates the region and is directly crushed by the refusal of integration with FSMEV. But the region pays quite a lot of money just for integration. 5) A service created in violation of rules and standards should not be published. We have the opposite. Invalid wsdl, xsd, "empty" service passports. But are they productive and have to work with them? How?
Answer: Yes, you are right, everything that you named is a serious problem, on which we are deliberately working. First of all, we are going to significantly simplify, in our opinion, the excess infrastructure of regional CMEA. A variety of services will be leveled by new methodological recommendations. And since they will be very significant, we are going to create reference (open source) implementations of adapters, service emulators and sets of autotests for them. It also provides for a simpler, but at the same time more stringent policy for registration and validation of (mainly automatic) services in the test and production environments of SMEV .
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 10. When will the single document be created storage? So that you can transfer simple links to documents instead of voluminous data in the queries themselves. Now there is a 5mb limit on "investments" because SOAnot focused on workflow.
Answer: You can send a link to a resource in a protected circuit instead of the data itself now within one node, detailed instructions are in the methodological recommendations (Methodological recommendations for the development of electronic services and the use of electronic signature technology for interagency electronic interaction, description of smev: Reference and xop : Include, available at smev.gosuslugi.ru ). Now the concept of link transfer is being developed on the scale of the entire CMEA , basically, such a need is dictated by the transfer of cartographic data. It is unlikely that this will be a single document storage.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 11.How realistic do you think the commissioning of the federal SMEV by the end of the year is planned?
Answer: The question does not specify the year. If we are talking about 2012, then yes, it seems quite real.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 12. When does SMEV cease to be garage crafts in their guidelines and will follow international standards? Structured XML data is structured so that it is not transmitted in zip archives. And now we are doing our workflow bike in the archives. Why, then, an SOA architecture?
Answer: Projects similar in scale to the Russian SMEVin the world no. We have a huge country with a federal structure and a large population. Many of the difficulties we are facing are caused by economies of scale that we have not yet encountered in world practice. Classical service-oriented architecture is also not a panacea, difficulties arise even within small companies, not to mention the scale of the state. At the same time, the insufficient rigidity of the methodological recommendations, including those deliberately made as a compromise with existing de facto implementations, has led to a wide range of private interpretations of the standards, of which one you are talking about. We will tighten and change a number of standards, create reference implementations of services and adapters, and an autotest system for them for a less painful transition to new standards. However, the problem is more in the source information systems that send and receive requests. The level of their development, unfortunately, is in most cases very low.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 13. Question on UEC . According to early statements, this project decided to combine everything that is possible. And tickets operating in different regions, and identity card, and access to the state portal. services, and a lot of regional applications, etc ... The introduction of this innovation is constantly delayed, for various reasons. There is a feeling that it is stated many times more than can be done in an acceptable time frame. And frankly, it is not clear how much this is needed. And the money invested is huge. Question: will the position of the state on UEC change ? Both the president and the minister of communications have changed, has the concept changed?
Answer:Indeed, the concept of a universal electronic card ( UEC ) has repeatedly undergone changes. The position of the Ministry of Communications is that in order to provide state and municipal services in electronic form, as well as a number of other projects, first of all, convenient mechanisms for identifying and affixing a qualified electronic signature are necessary for citizens. The implementation of other applications, including payment, may be different, and it is not necessary to use a single card in the form of UEC or an electronic passport. The use and selection of additional services is the prerogative of a citizen in the form of a voluntary connection to the identification tools that the state or business offers him. Our task is to create all the necessary infrastructure for this.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 14. How does the ministry formulate the requirements for implemented programs? (In terms of technologies used. As an example - the choice of software platform for a particular system). Is there a “feedback” mechanism with the ministry to optimize such requirements?
Answer: No way. This is expressly prohibited by Federal Law No. 94 On Public Procurement . This often leads to the fact that the technologies selected by the contractor impede the development of the project, or there is no open market for specialists in the selected technological stack, which provides an unjustified advantage for the contractor in future tenders. Unfortunately, this problem does not have a universal solution.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Question 15: In local (Novosibirsk) news, slipped information that hundreds of millions have already been spent on IP for municipal structures for a period of 3-5 years, but the system has not been put into operation. With such a pace of development, I'm afraid it will become obsolete. Also in a recent article on Habré, they partially refuted information on one item (on the national platform), but the question of e-government and IP remained open. How do you see and how is the development of IP planned ?federal and municipal level. Will it be modular and commissioned in part as the modules are ready? Wouldn't it be wiser to develop a unified system based on one region, and then introduce it everywhere?
Answer: It is not very clear what kind of information system we are talking about. If you specify a question, we will prepare an answer in a reasonable time.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
» Full list of questions
The following are on the list questions on the development of the IT industry, then on communications and postal services, and the minister himself will answer the last 10 questions on the list. We look forward to it - they promised to manage before the end of the year.