Cellular operators will notify subscribers of changes in the tariff plan via SMS

    Habré very many stories about it , as the mobile network operator (hereinafter - Operator) has changed to the new tariff plan, or simply raised prices for SMS / calls / Mobile Internet. All Russian operators, without exception, are seen in this. Currently, operators are required to report things like this in the media, so they register their sites as the media and for the day 10 days before the changes are published on their website. Formally, the law is respected, but hardly anyone monitors the sites of telecom operators on a daily basis. Very soon, this situation should change.

    The main change is made in the heading, for details I ask under cat.

    The amendments relate to the "Rules for the provision of mobile services" (hereinafter referred to as the Rules), which have been effective since May 25, 2005 with only one significant amendment for 7 years (about "free incoming"). There is a draft of the Rules six months ago, as well as references in the Russian newspaper and on the website of the Ministry of Communications about the latest changes. Also on TV slipped discussions of changes. Since I did not find anything on this topic on Habré, I therefore decided to publish here the main changes to the Rules.

    Major changes

    • The basic concepts of the Rules are supplemented to avoid misunderstandings (for example, the concept of “roaming” is defined)
    • Cancellation of payment for changing the TP (while the TP may include a fee for providing access to the network)
    • The billing units are selected by the Operator, but no more than 1 minute (and so at least 1 second, at least 20 second, at least 60 second)
    • Connections up to 3 sec. inclusive, they are not charged (the countdown starts from the moment the subscriber answers, or from the moment of the signal equivalent to the subscriber’s answer (modem, caller ID, answering machine, etc.))
    • The financial transactions with the Operator are described in detail (invoicing, payment methods, etc.)
    • Termination of the Agreement with the subscriber in case of non-use of communication services for more than 6 consecutive months (if the subscriber did not agree on a longer break with the Operator)
    • The opportunity has been introduced to receive information about the services rendered, the status of settlements for them, order an account detail, change the composition of the provided communication services and tariff plans using the operator’s website on the Internet (i.e., if the Operator did not provide these services before, now it is obliged to do)
    • The Operator’s obligation has been determined to warn free of charge subscribers who have left their home network about roaming tariffs and existing tariffs by sending SMS
    • Notification of subscribers about changes in their tariff plan via SMS for 10 days

    The changes that they write about, but in the old edition I did not find this

    • When leasing short numbers by the Operators, require the organizers of the shares to indicate the cost of SMS (including the “like” shares of Operators from the category “Send SMS - win a million”)
    • The ability of a subscriber to refuse to pay for services that he did not explicitly connect, or that went "to the load" to other options
    • At the request of the subscriber, the Operator is obliged to turn off the Internet in roaming
    • The procedure and conditions for concluding a contract by dealers have been tightened
    • The operator will not be able to take money from the subscriber for providing call details if he does not do it too often
    • In each subject of the federation, any operator must have at least one per second tariff and at least one tariff with a charging interval in roaming of no more than 10 seconds

    There is not much revolutionary, many changes only legislatively consolidate the procedure for operators, which has already developed on the market. The introduction of new and clarification of old definitions, a detailed description of the procedure for notifications, billing, payment, etc., all this, according to the Ministry of Communications, will help the subscriber in case of litigation with the Operator.

    A detailed analysis of the amendments to the new Rules makes no sense until they are approved by the Government of the Russian Federation and the official text of the resolution is published. But the main provisions, apparently, will remain unchanged.
    Currently, the draft Rules have been approved by the Ministry of Economic Development of the Russian Federation, the Federal Antimonopoly Service of Russia, the Federal Security Service of Russia, the Federal Tariff Service of Russia, the Ministry of Emergencies of Russia, and the Ministry of Defense of Russia. In the near future, it is expected to receive the opinion of Rospotrebnadzor and the opinion of the Ministry of Economic Development of Russia with an assessment of the regulatory impact.

    It is worth noting that the draft Rules of July 2011 introduced such a thing as an “identification module” (Apparently, I mean NFC? Tell me). In general, a service fee through such a module is paid by the subscriber only to its operator (i.e. is debited from the account). It is not known whether this concept has remained in the latest edition, but I think that soon we will find out about it.


    Round table on the topic "The new edition of the Rules of providing mobile communications services" will be held February 10 at the Ministry of Communications of
    the Russian newspaper "Ministry of Communications has prepared new regulations for mobile operators,"
    Draft Resolution (July)
    the draft regulations (June)
    The picture utyanul , he can not draw.

    PS I hope that the new Rules will help to avoid such stories.

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