August 15, 2011 at 22:07Unlimited Internet from Beeline - unspecified payment terms
I have been a Beeline client for a long time, and recently I’ve activated the Unlimited Internet service for 13 rubles per day.
A few days ago I was faced with the fact that I was charged about 200 rubles per day, while no calls were made.
I ordered the details - the money was withdrawn for using the Internet. Ha! I called the call center.
It turns out that if at the estimated time (midnight, as I understand it) there weren’t 13 rubles in my account (I had, it turns out, 12.54), then the tariffication is for traffic. Moreover, in terms of the provision of the service, this is not said. As in the service contract . It turns out that this is in a certain trilateral agreement, the text of which I did not find on the site. Including search.
I think that can be done. Maybe a collective mind will help?
A few days ago I was faced with the fact that I was charged about 200 rubles per day, while no calls were made.
I ordered the details - the money was withdrawn for using the Internet. Ha! I called the call center.
It turns out that if at the estimated time (midnight, as I understand it) there weren’t 13 rubles in my account (I had, it turns out, 12.54), then the tariffication is for traffic. Moreover, in terms of the provision of the service, this is not said. As in the service contract . It turns out that this is in a certain trilateral agreement, the text of which I did not find on the site. Including search.
I think that can be done. Maybe a collective mind will help?