What difficulties do you most often face when working with online stores?
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What difficulties do you most often face when working with online stores?
- 17.8% Not enough information about the store itself, working conditions 69
- 14.7% Not enough information about products or services presented on the site 57
- 6.9% The operator or manager could not help make a product selection or did not solve my problem 27
- 16.7% The store does not accept the payment method convenient for me 65
- 12.4% The store could not deliver on time, or carried out in violation of the agreement 48
- 6.4% The store refused to provide after-sales service: returns, repairs, consultations 25
- 8% Other factors do not suit me 31
- 16.7% Difference in the declared information (on availability, etc.) on the site and information received from the manager 65