Safety Rules for Online Store Users
In this blog, we often write articles for owners and developers of online stores. Today we decided to move away from tradition a little and look at the problems of the sphere on the part of the consumer. Below are the basic tips for customers on how to use the services of online stores most safely. And for owners and creators of online stores, let this be another reminder of what customers are paying attention to and what could prevent them from gaining trust.
- Think three times before letting someone else use your device. If your smartphone has an electronic wallet, just do not give it to strangers. With acquaintances, too, carefully, especially with guests at home. You can simply install a separate browser for them, especially if you do not log out of your accounts in the service.
- Be careful when connecting to public wi-fi, and you definitely should not open access to your home network for the public. Even in the normal process of surfing the Internet in a cafe, it will not be difficult for an attacker to gain access to your mail and other accounts.
- This is commonplace, but, based on experience, even technically advanced people need to be reminded of it - do not follow strange, provocative links on social networks. If a friend sent you a link to a private video with your participation, do not be too lazy to first contact this person through other channels and clarify what the link is. Often there is a virus that will pull information from your computer. And sooner or later it will get to your passwords and bank cards.
- Separate passwords. Everyone is too lazy to come up with a separate password for each service, because we use the same one. No matter how difficult it may be, you must remember that there are still a ton of ways for attackers to get it (sometimes with your unwitting help). Therefore, choose a convenient password manager program and use it. Thus, you will need to remember only one (but long and complicated :) password.
- Google. If you want to use the services of an online store for the first time, be sure to look for its offline address, phone numbers, reviews about it on social networks or on sites that allow you to determine that the review was left not by the bot, but by a living person. Effectively look for reviews in social networks by tags and mentions of the brand name - there you can definitely make sure that the comment is left by a living person, and if necessary, communicate with the author.
- Read the links. This is especially true for sites from email newsletters and those to which you clicked on a banner. Often, it’s possible to get to the site of scammers, it happens that they copy well-known online stores and seemingly almost impossible to distinguish. In this case, you need to look at the site address. In addition, for new stores, the site address should, in the sense, at least slightly correlate with the products being sold.
- Check if the site encrypts the data, the easiest way is to look at the link in the address bar. If it starts with shttp or https - it means that the store uses SSL encryption, but if it is just http - you should not share private information with such a site.
- Share with the store only the necessary information. Often the order forms are full of paradoxical questions that they ask to collect data about customers, the answers to them are completely optional for making a purchase. Try to fill in only the fields usually marked with an asterisk - those in which only the required information. Do not share mother’s maiden name or credit card number with the store.
- Save all possible transaction information. Make sure that you have evidence of each purchase - a transaction or bank transfer number, a screenshot with a payment confirmation, order identification number and contact information of the seller or store. The more documents you have (even electronic), the more you are protected from losing money.
- Item about eggs and baskets. If you make online purchases, you should have a special card for this, and not use a single bank account with all the savings. Many banks offer virtual cards, especially for payments on the Internet. On such cards you can keep small reasonable amounts for online payments, and even if the data is stolen, the losses will not be catastrophic.
- Carefully link your profiles on social networks with accounts in stores. Even the indirect connection between your Facebook profile and payment information can be used against you. Therefore, ask yourself three times how much you trust the service with which you want to associate an account.