Business processes and motivation - ahead of time

    Consider the popular ways the employee distributes his own working time (in increasing order of "level of professional responsibility"):
    1. It is necessary to deal with the "visible" achievement of specific goals. If the task needs to be done in a week, and I can do in a day - I will spend time, because I get paid and so on.
    2. I am not interested in developing someone else's business.
    3. Yes, it is clear that in order to achieve goals, it is necessary to wash the floor and perform a bunch of routine - but I will only move if they give a bonus for it.
    4. To achieve the goal, you need to build a business process, it’s clear how, I can describe the necessary steps and options - so that an employee of my qualification could, in principle, achieve the goal in the same way. But then I will not be needed and competing colleagues will use it :-)
    5. It is clear how to build / optimize a business process. You can also describe the steps and teach them how to perform less qualified employees. But then I will not be needed and, even worse, the poorly qualified, but more ambitious / rushing up the career ladder (for fame and money, for example, Vasya Pupkin) may be assigned to my task.


    So is it worth trying to do more than necessary, implement and improve business processes?

    My opinion is yes! It perfectly develops you both as a manager and as a specialist - it brings a huge positive experience. You benefit not only yourself, but the whole company - and even if this is not appreciated, a feeling of deep satisfaction - is ensured :-)

    It is also obvious that efficiency is beneficial primarily to the company itself, so you need to try to unleash the potential of employees of levels 4 and 5 ”, Protect their creative desire to make companies better.

    Without increasing employee confidence in the company and vice versa, goals cannot be achieved. It’s enough to drop the phrases: “Nobody is holding you here, it’s the turn”, “don’t express your opinion, first agree with the leader”, “how I put up with you, idiots” - and the case failed, again “blew in your pockets” and “ prenuptial agreements ”:-) Employees who“ frankly do not hold ”will not create business processes and a knowledge base that replaces them.

    But if you build and maintain a transparent management scheme, introduce a corporate portal and / or an analogue of a corporate social network - where everyone can express their opinion openly and on the case (it’s not strange, most of them speak specifically on the case, and not about vacation in Turkey) - then employees will think about how to improve the common cause, to invest in themselves parts of the work. Attitude towards work becomes spiritualized, as in the parable: “What are you doing? We put stones. And what are you doing? We are building a temple! ”

    It’s good that there are more and more companies with a similar open creative corporate culture aimed at efficiency in our country.

    After all, it is precisely the desire to solve the upcoming tasks as efficiently as possible, without hiding behind them and not stretching pleasure for all the allotted time, a systematic approach, building a system (business process) that is alienated from you - creates a professional from the employee with a capital letter! Good luck to all.

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