Domain delegation management or why goat button accordion

    Lyrics


    Registrars and hosting services are different: reliable and not very awful in their curvature and vice versa - they work clearly, with friendly and responsive technical support and with a complete lack thereof. At first glance, they are all terrible, because they are carefully trying to hide their "bright" side.
    “Everyone went dirty.
    That’s why they became similar,
    But under the Rain they were different.
    Most are honest, good. ”

    © SashBash
    When studying offers in this sphere of services, classification and subsequent rigorous selection, it is possible to find worthy specimens. Already knowing the pitfalls of each of them, you cherish and recommend the selected.
    But even they do not sometimes cease to amaze.

    Essence


    Recently one of the customers asked me to “connect” the hosting to the domain. At first, he tried to do it on his own, but he did not understand what exactly and in what sequence to click there, so he sent access to the office.
    When I saw the registrar’s URL in the letter, I involuntarily shuddered, recalling wandering around the office of this provider, not more than a few weeks ago, in search of the management I needed.
    Here it is necessary to make a reservation that I’m not only sitting in the console and have n’t seen the light of white, I have some experience managing domain settings through self-written (and not so) control panels. At least, in the personal accounts of Garant-Park, Ru-Center, Name.com and many other providers of similar services, I never had problems finding the right “button”.

    Song


    First, out of habit, I go to the page of the excellent WHOIS.digger service and see that the domain has not yet been delegated.

    This is normal (as the hero Mashkov said in one famous film).

    I’m going to “My Account”, logging in quickly I find the desired “Delegation Settings” and boldly click “Save”.



    In response, the following message is displayed in the browser:



    Here, a doubt creeps in and I, just in case, check for an SOA record:



    Break my entire personal account again in search of a button to create a zone (initially you always think that you are a fool) I understand that such functionality is simply not available.
    "The fat is in the fire. Do we laugh today?
    But if there is a bell under the arc,
    So, that’s all. Charge - let's go! ”

    © SashBash
    “Maybe something is broken,” I suggested, dialing the support phone number. After listening to doubts, Support said that "... yes, the zone has not been created."
    “And how can it be created using the panel?” I asked intrigued.
    “I already created it for you, in four hours you can manage the domain,” the support cheerfully answered.
    “Well, yet?” How to do it yourself without pulling you again. In order to know for the future ... ”, I did not relent.
    “On your own - no way,” a voice honestly admitted at the other end of the line.

    No, I understand everything. But once there is an office and there is functionality in it - it should work as expected . And so, it is absolutely useless for some time.
    And it’s good that I still know the words DNS and SOA, but the owner of the domain who is given the key to his door may not know the word “delegation”.

    This is normal (as the hero Mashkov said in one famous film).

    But just what do you order in this case, the domain owner, an ordinary user? He wouldn’t even be able to explain with his hand what exactly he couldn’t do ...

    Nostalgic


    Why am I doing all this? And to the fact that there was a time when the technical department of “Caravan” was headed by Sergey Khripko. The server (and everything connected with it) was flexibly configured at the first request of the client, despite the fact that it was just a virtual hosting.
    And if it could not be configured (changed) due to technological reasons, a detailed answer was always sent why exactly this could not be done.

    The cabinet was called billing and worked as expected to be functional in it exactly until it was remade by a self-aware one .

    This list could go on for a long time, but ...
    “But every day, times are changing.
    Domes have lost gold.
    Ringer around the world loitering.
    Bells are knocked down and split. ”

    © SashBash

    Also popular now: