Integration of E1tele.com Service with Microsoft Outlook
A client asked our company with a question: is it possible to make calls from outlook contacts? While our experts helped him deal with this problem, I decided that I would write a detailed article about it. Nevertheless, our service can be used in all its diversity, especially if you understand how simple it is.
If you have a habit of entering all the phone numbers of partners and colleagues into Microsoft Outlook contacts, this may turn into a functional communication service that facilitates daily communication.
We present you the application E1: OUTLOOK , which allows you to make calls with a single click.
Any contact from Microsoft Outlook and other interfaces compatible with Windows-based applications can be called by you at the moment it comes to your mind. The solution in the form of a TSP driver works on the principle of a call back (Callback) and integrates easily with Windows.
The TSP driver is available for download as a w3ttapi.tsp file. To install TSP and enable dialing from any application that supports Microsoft TAPI (standard Microsoft dialer, Outlook and others), you need to:
1. Make sure that the Telephony service is running (from the Control Panel, Administrative Tools -> Services):
2. Copy TSP driver (W3ttapi.tsp) to the C: \ Windows \ System32 \ directory.
3. Install the TSP drivers:
- Go to the control panel -> Phone and Modem
- Select a country and enter the city code (if this has not been done before):
- Go to the Advanced / Advanced tab and add the Web3Tel TSP service provider to the list of existing providers services.
To do this, click the Add / Add button and select Web3Tel TAPI from the list:
After clicking the Add / Add button, Web3Tel TAPI will be installed:
After installing Web3Tel TSP, you can make international and long-distance calls.
If you already have an account with E1tele.com , you need to configure Web3Tel TSP to use your credentials.
1. In the list of available service providers, select Web3Tel TAPI and click Configure:
2. Enter the following parameters in the corresponding fields:
- Host Web3Tel server (as shown in the example www.web3tel.com ).
- Port should be 8022
- Hashed: Yes
- User / Password - Your credentials in E1tele.com
- TerminalDN - registered terminal (mobile or SIP-number), which will receive incoming calls for connection.
- Realm: servicedata@e1tele.com
- LineID: 0
If you want to use E1tele.com with Microsoft Outlook, you should configure it as follows:
1. In Microsoft Outlook, open Contact (in the example, Outlook 2007 is used):
2. Click on the “Call” button with the phone icon:
3. Configure “Settings connections ”to configure the set to use Web3Tel TSP:
4. In the“ Connect using line ”window, select“ Web3Tel ”.
Now you can make calls using E1tele.com .
Conclusion
TSP integrates seamlessly with Windows. This means that any application can use this TSP driver.
Now we support:
Additional features (answer, conference and call transfer) may be available upon request.
If you have a habit of entering all the phone numbers of partners and colleagues into Microsoft Outlook contacts, this may turn into a functional communication service that facilitates daily communication.
We present you the application E1: OUTLOOK , which allows you to make calls with a single click.
Any contact from Microsoft Outlook and other interfaces compatible with Windows-based applications can be called by you at the moment it comes to your mind. The solution in the form of a TSP driver works on the principle of a call back (Callback) and integrates easily with Windows.
The TSP driver is available for download as a w3ttapi.tsp file. To install TSP and enable dialing from any application that supports Microsoft TAPI (standard Microsoft dialer, Outlook and others), you need to:
1. Make sure that the Telephony service is running (from the Control Panel, Administrative Tools -> Services):
2. Copy TSP driver (W3ttapi.tsp) to the C: \ Windows \ System32 \ directory.
3. Install the TSP drivers:
- Go to the control panel -> Phone and Modem
- Select a country and enter the city code (if this has not been done before):
- Go to the Advanced / Advanced tab and add the Web3Tel TSP service provider to the list of existing providers services.
To do this, click the Add / Add button and select Web3Tel TAPI from the list:
After clicking the Add / Add button, Web3Tel TAPI will be installed:
After installing Web3Tel TSP, you can make international and long-distance calls.
If you already have an account with E1tele.com , you need to configure Web3Tel TSP to use your credentials.
1. In the list of available service providers, select Web3Tel TAPI and click Configure:
2. Enter the following parameters in the corresponding fields:
- Host Web3Tel server (as shown in the example www.web3tel.com ).
- Port should be 8022
- Hashed: Yes
- User / Password - Your credentials in E1tele.com
- TerminalDN - registered terminal (mobile or SIP-number), which will receive incoming calls for connection.
- Realm: servicedata@e1tele.com
- LineID: 0
If you want to use E1tele.com with Microsoft Outlook, you should configure it as follows:
1. In Microsoft Outlook, open Contact (in the example, Outlook 2007 is used):
2. Click on the “Call” button with the phone icon:
3. Configure “Settings connections ”to configure the set to use Web3Tel TSP:
4. In the“ Connect using line ”window, select“ Web3Tel ”.
Now you can make calls using E1tele.com .
Conclusion
TSP integrates seamlessly with Windows. This means that any application can use this TSP driver.
Now we support:
- Multiple calls
- Call hold
- Drop call
- Swap calls
Additional features (answer, conference and call transfer) may be available upon request.