June 30, 2010 at 17:45The problem with the iPhone 4 antenna will not be fixed by software update
Apple has begun to send secret employees instructions to sales centers about how to talk to customers who complain about the loss of the iPhone 4 signal by touching the phone’s case in the lower left corner.
First, the employee must explain that a similar problem exists in almost all mobile phones. For example, iPhone 3GS is not recommended to touch the lower right corner. The situation can be corrected if you buy a special case made of rubber or plastic, which insulates the body from touching. At the same time, employees are strictly forbidden to offer such covers for free.
Nothing is reported about fixing the situation with the help of a firmware update. Thus, Apple officially took the position of "everything is in order and there is nothing to fix."
First, the employee must explain that a similar problem exists in almost all mobile phones. For example, iPhone 3GS is not recommended to touch the lower right corner. The situation can be corrected if you buy a special case made of rubber or plastic, which insulates the body from touching. At the same time, employees are strictly forbidden to offer such covers for free.
Nothing is reported about fixing the situation with the help of a firmware update. Thus, Apple officially took the position of "everything is in order and there is nothing to fix."