How to scare away a user?

    imageAbout two months ago, I read an article on the hub from the section I PR, about the web service work track. I read the article, I liked the idea, went to the site - I liked the design, registered and began to actively use it. Everything went well, but over time, a thing appeared that became annoying, and I wrote a letter to support:

    Good evening,
    On your site, when you select a date on the "drop-down calendar" when transferring the task to another date.
    It is not automatically selected, boxing "on 09/29/09".
    This is not entirely logical, because if I chose a calendar, I have to additionally select this item again.
    Sometimes you forget to do it and you have to transfer the task in the second round.

    PS Thanks for such a great glider))


    Pretty quickly the answer came to me:
    Hello,
    Thanks for the message. Indeed, we forgot to take this moment into account.
    We’ll fix it soon.
    - Sincerely,
    Alexander Pak
    worktrek.ru


    And now, soon it has been more than a month, but there are no changes and no. And this, it seems to me, is one of the most effective ways to scare off a client and make sure that I do not recommend this service.
    But such a small "feature."
    Ashamed comrades, ashamed.

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