Hosting Center RBC Ukraine vs Infoset.com.ua. Who is adequate? The official answer of the hoster

Regarding the scandalous story recently published by me here and on my blog at the request of badboom (aka zaebest on searchengines.ru) with the hosting center of RBC Ukraine, an official response from HC.UA appeared on searchengines.ru.

Since I do not represent the interests of any of the parties here (apart from helping to publish materials), for the sake of fairness, I want the official response from the RBC Ukraine Hosting Center to be voiced on Habré.
In addition, the official answer to me, as an outside observer, seemed no less funny than the post itself with the claim ^ _ ^
Sorry, at some points it is enchanting that I could not resist and highlighted this in bold text and underlining.

OFFICIAL:
So that the situation is as objective as possible, we will answer a number of questions raised earlier in the post by the author with the nickname zaebest.

It all started with the fact that the client’s account was blocked for posting and distribution of pornographic materials.

After lengthy telephone explanations (from which it appeared that the editors of the portal, visitors, authors, ill-wishers and various other enemies and friends were to blame for the placement), promises that everything would be cleaned, checked, brought into line with the requirements of the public offer and Ukrainian legislation, we provided access to the new account, set it up and transmitted the information for access to the customer.After some time (about 1 month), we found an increased load created by the new account, checked its reason - a lot of requests to pages with the same materials as previously placed in the old account. For example, a page with the topic “Sex with a horse-2” was often requested. By tags we found the first horse , and everything else.
Anatomy and physiology in all angles and with details. Judging by the nature of the traffic, it merged with the help of conversion, through any TDS.

The author of the post rightly notes that a lot of materials are located on third-party servers (video files, etc.), but the site itself still had previews, full-sized screenshots from the video, links to the site for replication of information and to internal
and external resources for downloading bulk materials.

The author also notes that we blocked the domain. And he claims (repeatedly in telephone conversations) that the domain has nothing to do with distributed materials, whatever. But then we ask him to familiarize himself with the answer to this question from the Hostmaster: hostmaster.ua/?faqwhois5#lu-1
“Is the domain registrant responsible for the information posted on the site in this domain?
Yes, the domain registrant is responsible for the use of the domain, including for illegal purposes, regardless of who actually uses the domain. ”

Regarding the domain itself - it is provided with a bonus to the hosting package, registered with the registrar’s nick-handle, because the client did not provide information for registration on itself (the client’s considerations are not known to us, we can only speculate).

The situation today looks like this - 5 or 6 unknown persons call to the company with male voices (and in the contacts Irina ...), are rude, threaten, use obscene expressions, regardless of who answers the calls, they are introduced by Alexander, Andrey,
Ruslan, “You Know Who You Are ” , “And You Guess”, etc. by nicknames. They demand to transfer the domain to where they point. Otherwise, the tax, prosecutor’s office, sanitary and epidemiological station, some well-known bandits and “the director of a motor depot with very strong connections” will do this .

Because In a post, the author repeatedly mentions that the essence and reasons for the blocking were not explained to him - we will do it here again (believe me, we explained this, but to no avail, check back and refuse to get printouts of materials explaining the reasons and screenshots).

Grounds for suspension of the account - violation of the terms of the public offer accepted by the client.

hc.ua/order/oferta.jsp

2.3. Rights of the Contractor:
2.3.1. Temporarily (or completely) stop the provision of the Services to the Subscriber without a refund and require written explanations from the Subscriber in the following cases:
- publication and transmission via the Internet of any information that is contrary to applicable Ukrainian or international law. In particular, this applies to pornographic images. Due to the lack of legislatively established
methods for determining whether a particular image is pornographic, the Contractor reserves the right to such a determination;

According to clause 2.3.1 of the offer, we require a written explanation from the client regarding the placement of prohibited materials after blocking earlier for the same reason. And now, understanding that callers and writers are not Baubatrina I.V., we ask you to assure
an explanatory letter from a notary (any notary will gladly agree to fulfill this request), so that we understand that the issue is being resolved with an authorized person, the owner of the account.

It should also be noted that the distribution of unlicensed copies of software products, video and audio materials, etc., protected by the law of materials is an offense. As well as the use of an unlicensed copy of the DLE engine to organize the site.

For the future, we ask you not to bother us in vain when you intend to call with threats, or to swear again when you refuse to introduce yourself, after several questions the operator will reasonably answer you that we do not provide information to unauthorized persons.

Because you made an attempt to publicly resolve this issue, outside the context and conditions of the offer, we are forced to give you an answer publicly, disclosing information only about the essence of the problem and within the framework that you yourself provided here earlier (name of the client, for example).

If law enforcement agencies are interested in this incident, we will provide full information upon receipt of a request to us, drawn up in accordance with the requirements of the law and if there are grounds for the transfer of information.

What can be said on this issue ... Bias and unfounded negativity.
The only relatively fair statement from zaebest (Irina?) - “Suppose I violated the rules (terms of the contract), why block domain management then?”. And then again and again fabrications, insults, attacks on people whom, incidentally, would be worth
listening to (for example, on Andreyka, you read his resume - can you do something like that, or even more?).

Outcome - we expect from you a written explanation, notarized (we must be sure that the letter was sent to us by the account owner), according to the terms of the offer, as we have already explained to you several times. Letters should be on each occasion (there are 2 of them). Then we can resolve your issues.