How to solve the problems of the IT department? (Question)

    The story began with the fact that the head of the IT department of a small manufacturing company (about 130 people) drew attention to the advertising of specialized software that fell into the mailbox for tracking and logging user actions. A discussion ensued.
    On the one hand there are problems:
    1. employees surf the Internet for a noticeable part of the time;
    2. managers who have administrator rights to their laptops, which are often taken home, often put all kinds of toys on them, and also bring viruses to work;

    On the other hand, morality and unwillingness to become hated by all employees of the company.
    Of course, problems can be solved in various ways: filter Internet traffic on the gateway (keep a black list of sites and block ICQ), force the laptops of managers to be checked for viruses and regularly clean the installed software, but the question is not how to do it, but , what exactly.

    Firstly, surfing the net. Yes, Fishka.net and auto.ru catching a lot of traffic and not related to the work of any side, prohibit. But the same Bashorg, Habrahabr in this plan is much more harmless. And what about Vkontakte, ban or leave? It is clear that they communicate there not at work, but, damn it, one must face the truth: a person cannot work every day for 8 hours allotted by law. He needs to be distracted and as soon as all possible paths overlap, there will be a decrease in working capacity, a more intense atmosphere, and in general all conditions for looking for another job. But the staff is the main thing.

    Games. Yes, if an employee knows that at any time the IT'shnik can peep at what is happening on the screen or see the fact that the game was launched by logs, he is unlikely to play during working hours, but this is still the same unfavorable atmosphere. Maybe I’m waiting for a letter from my beloved and knowing that someone else will read it with you - not the most pleasant. Well, do not tear out the network cable every such time. On the other hand, this, of course, must somehow be prohibited.

    I do not believe that by restricting the user in everything and leaving him only a “corridor” of his job responsibilities, you can achieve any good results. All people are different. Someone can’t work until 10 in the morning, but is delayed and does the job, doing everything on time. Why not give him the opportunity to read his mail and Habr these two morning hours? He will begin to love the company in which he works for such a manifestation of loyalty. Will it be? And in general, IMHO, he will tolerate a reduction in his capabilities only with an exorbitant salary, and this will be precisely commodity-money relations. And you want something like Google =)

    And how do you solve these problems? In fact, I would like to look at the question from all sides and decide something at least for myself.
    Thanks in advance for helpful answers.

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