Samsung considers Euroset's claims for damages due to defective devices unreasonable
Samsung also claims that a significant number of acts submitted by Euroset were paid repairs at the Pro-Service center. And if the service center received money for such repairs, then this is unlikely to have any relation to the organization’s “alleged damage”. Therefore, the South Korean company is not going to pay compensation in the amount of 150 million rubles, which the retailer requested in a lawsuit.
Finally, Samsung insists that the vast majority of acts do not say that the goods transferred for repair were purchased specifically from Euroset. It also does not allow us to establish a causal relationship between the repair of goods and the losses that Euroset allegedly incurred.
Megamind wrotethat yesterday Euroset Retail LLC filed a lawsuit against Samsung Electronics Rus Company LLC at the International Commercial Arbitration Court at the Chamber of Commerce and Industry of the Russian Federation. The retailer claims 150 million rubles in compensation for losses incurred due to the supply of defective devices by Samsung.
Due to the same problems, in June Svyaznoy, Euroset, MegaFon, VimpelCom suspended purchases of Samsung smartphones. In some batches of Samsung, the marriage rate is up to 6-7%. While the acceptable level of marriage in the market should not exceed 1%.
However, a Kommersant source explained the conflict by the fact that Samsung continued to ship goods to the MTS retail network, which has been dumping in the mobile market since April. MTS itself ceased cooperation with Euroset and Svyaznoy due to the fact that they allegedly give preferences to competing mobile operators. To increase the flow of visitors to its own retail network, MTS began selling Samsung devices at purchase prices.
The President of Euroset Alexander Malis said that the sale of goods in Euroset is confirmed by IMEI phone. All other arguments are "Samsung" - only delaying the process ", said Mr. Malis," Kommersant "