Your routine is our job

Hello, Habr!
This is the first Intercomp corporate blog post . We outsource various types of accounting, HR management and payroll. Or in other words - automation and optimization of business processes related to financial and accounting, as well as personnel management. There are related services - inventory, recruiting, outstaffing, legal support. It is important to note that Intercomp assumes responsibility to regulatory authorities, including compensation for fines in case of detection of an error made through our fault.

Such an activity is impossible without the use of electronic document management, SaaS technologies and modern IT solutions that ensure information security. We will certainly write about examples of their implementation in the following materials.

In addition, the main advantages of outsourcing (as well as its problems and prospects) are similar for almost all its types. Which opens up many areas for discussion, interesting within the framework of the site. Scalability, continuity, reduction of dependence on the human factor, increased transparency and manageability, this is not a complete list of topics that "relate" our business to the IT sector.

Finally, blogging will provide new opportunities for feedback. It is possible that from our current customers. Among them, there are still unknown startups of 3-5 people who need to save themselves from routine and save on non-core tasks. And there are real giants that pay a lot of attention to working with staff. For example, Cisco Systems, which has been in the TOP-100 of the best employers for many years in a row .

But most of us here are almost certainly not familiar, so the first thing we will tell about ourselves.

Do you remember how it all started

Intercomp was incorporated in 1994 in the United States, its hometown is the Texas city of Houston. At that time, the founders of the company worked for four years in the post-Soviet space and saw huge potential in the rapidly developing market. Initially, the main area of ​​activity was payroll. The shareholders' expectations of high growth rates were confirmed in practice, after which all efforts were fully concentrated in the CIS. After 19 years, the business was bought out by the Russian Elbrus Capital investment fund , as it had already proved successful.

Initially, the small Intercomp team quickly developed and now has more than 750 specialists. Our units operate in Moscow, St. Petersburg, Ryazan, Nizhny Novgorod, Kiev, Astana, Almaty and Baku, but the main services are available remotely in other cities of Russia, Ukraine, Kazakhstan and Azerbaijan.

Intercomp is recognized as the recognized Russian leader in accounting outsourcing market. Since the appearance in 2009 of the corresponding ranking of the rating agency "Expert", our company has consistently led it.

In 2012, a subsidiary was created to provide services to the public sector. As you know, accounting in such organizations has noticeably different specifics, so it was decided to divide the specialists into teams: commercial and budget.

Small business - large market

Last year, in addition to our "classic" services, which are focused on medium and large businesses and require an individual approach to each client, a convenient product was developed for small and medium-sized businesses - Intercomp Direct, which can be attributed to SaaS-products. At the moment, this decision covers three areas - personnel accounting, payroll and the preparation of regulated reporting. A web portal is actively used in the work, all other communications are minimized and tied to a personal manager. Also, all other stages of cooperation have been simplified to the maximum extent, from signing a contract to exiting outsourcing. For the new service, flexible pricing is provided - 550 rubles per employee per month, which is relevant in an unstable economic situation. At the same time, all responsibility for possible errors in design and calculations is transferred to us.

At the beginning of this year, we offered our customers another solution, also built on the SaaS model - a talent management system.Intercomp TMS. This is a relatively new direction for the Russian market in the field of personnel management, but, as world practice shows, is extremely promising.

Today, Intercomp serves more than 800 customers, including many large domestic and international companies such as Shell, Nokia Networks, Dassault Systèmes, Deutsche Bank, 3M and others. At the same time, we do not focus on any particular sectors of the economy, our specialists are well aware of the specifics of more than 30 industries, including IT, banks, retail, manufacturing, and so on. It is worth noting that many companies have been outsourcing with us for more than 15 years, and over the years, cooperation with them has turned into full-fledged partnerships.

Among our partners are status international organizations - leading business associations, professional clubs and chambers of commerce. This allows you to exchange experience and expert knowledge with specialists from different countries and regions. In addition, Intercomp is a local partner in Russia, Ukraine and Kazakhstan of one of the world's largest providers of business process outsourcing.

Components of stable growth

The basis for the successful development of any business is qualified, loyal and well-motivated employees. Since we are engaged in personnel selection, we select only competent specialists in our team, paying considerable attention to the issue of their adaptation in a new place. Subsequently, we actively contribute to their professional and career growth. The company regularly evaluates the work of personnel, which results in the formation of training programs (of course, taking into account the wishes of the employees themselves and line managers). The process of forming the right team is a topic for a separate article, so with time we will definitely dwell on it in more detail.

Equally important is the use of optimized processes, debugged over years of practice and modern technology. All business processes are clearly described, regulated and automated as much as possible. As for innovation, we try to constantly invest in new technology platforms and infrastructure development.

The listed factors (professional team, refined processes and latest technologies) mutually reinforce each other and create a synergistic effect. Thanks to this, we enjoy absolute authority in the industry.

The high quality of our outsourcing services is confirmed not only by many years of successful work, but also by independent evaluations of the world's leading auditors and certification bodies such as AFNOR GROUP (FRANCE) and KPMG. The certificates and conclusions issued by them allow the client to be sure that our quality management system, information security and internal operational controls are functioning in full compliance with the requirements of international standards - ISO 9001, ISO 27001, SSAE 16.

The future is in the clouds

As for the further development of outsourcing in general and outsourcing of business processes in particular, we believe that the future lies in the active use of cloud technologies. Their implementation can reduce implementation time, respond more quickly to increasing customer requests and reduce the cost of services, thereby making it more affordable for small and medium-sized businesses. Using online services provides a level of flexibility, scalability and convenience that cannot be achieved in the classic outsourcing model.

Actually, this is where we will end our acquaintance with Intercomp. Thanks to everyone who mastered this topic entirely. Perhaps it turned out to be a little boring, but we decided that it would be more correct first to talk about who we are and what we do. And only then proceed with specific solutions, technologies and cases.

We are happy to answer any questions.