Enterprise Content Management - how to make the right decisions quickly?

    With the development of information technology, the success of companies and organizations increasingly depends on the effectiveness of methods for working with unstructured information - documents, e-mail, electronic forms, all that are the main informational entities in modern business. Today there is a worldview revolution in which unstructured information ceases to be a product of a business, and becomes a highly effective business tool.
    The effectiveness of the organization as a whole largely depends on the effectiveness and foresight of the strategy in the field of managing unstructured information. So, now for many large and medium-sized organizations, the solution of the problems of managing unstructured active content, coupled with the technology of business processes, can be significantly associated with the information by using the functionality of a specialized Enterprise Content Management platform.


    The main objective of the ECM platform (Enterprise Content Management, corporate content management) is to automate the processes of working with information and content, both in the storage and use of content, and in the automation of documentary business processes.

    The modern market offers various options for approaches to solving these problems, but now we will talk about the Agile ECM paradigm from IBM. Agile ECM is an adaptive technology that helps organize the most efficient mode of working with unstructured information and has built-in analytical and business process management capabilities, which allows you to increase the flexibility and efficiency of your business by providing the data you need to make critical daily decisions when this data is needed the most. That is what is a great competitive advantage in making quick and, most importantly, the right decisions.

    IBM Agile ECM solutions are complex and can simultaneously solve four types of tasks:

    1. Content management. In addition to the basic capabilities for managing corporate electronic archives, Agile ECM uses active content technology, which implies the ability to automatically respond to events that occur with stored documents (objects). Using to increase the reliability and relevance of the information used to make decisions. Control over information and automation of processes will help ensure "transparency" of processes and more efficient accounting for stakeholders.

    2. Business process management. Business processes must be effective, they must integrate employees, business systems and information. IBM’s approach to enterprise content management combines business process and data management capabilities. This approach allows you to activate content in applications and implement solutions based on events and available information. This approach will help to make the right decision, even if the corresponding event occurs for the first time.

    3. Compliance management. Corporate governance and compliance mandates have led to an increase in the number of omissions due to the emergence of many new regulatory documents and enforcement initiatives. A flexible approach is needed here to help you make informed, cost-effective decisions. Each compliance mandate contains its own set of requirements, but all have one common property: the need to provide a higher level of transparency and control over content and processes to reduce risk. IBM compliance management products enable you to archive and manage e-mail and other electronic messages (such as records), helping to ensure compliance and reduce storage management costs.

    4. Search for information. To make effective and timely business decisions, companies must provide access to the necessary information to employees engaged in mental work, managers, customers and partners. To remain competitive, you need to stand out from others. This can be achieved by turning passive content repositories into active sources of business information using robust and user-friendly content search, classification, and analysis solutions. Having gained control over unstructured data, it becomes possible to make more correct decisions that can increase customer satisfaction and achieve the desired results.

    IBM Agile ECM solutions are based on the IBM FileNet and IBM OmniFind product lines.

    In order to be able to effectively manage information, processes and regulatory compliance, IBM offers an integrated platform that provides not only stable interaction of the above solutions, but also integration with a wide range of IT systems and products on the market (for example, the platform is excellent integrates with Lotus Quickr, MS SharePoint, Lotus Symphony, Microsoft Office, SAP, and also supports XML format), thereby reducing costs and increasing efficiency.

    IBM Agile ECM solutions on the market go with the motto “Make the right decisions quickly” and this is no coincidence. This motto has become a reality for companies that, using these solutions, better serve customers, use labor more efficiently, receive significant returns on investments - all thanks to proper management and timely delivery of information.

    Useful links:
    IBM Agile ECM

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