Apple recognized problems with the battery of some iPhone 6S

Apple acknowledged that there are problems with the battery in some iPhone 6S, as reported in the company's official blog . Factory defect of the battery leads to the arbitrary shutdown of the smartphone. According to the owners of the devices, defective iPhone 6S could arbitrarily shut down when the battery charge is above 40%.

Problematic smartphones were recognized, released in September-October 2015. For owners of these devices around the world, Apple has provided a completely free replacement battery.

If you own a defective iPhone 6S or suspect a marriage, you can find out in the nearest Apple Store, in technical support or from another authorized dealer by checking the device’s serial number. If the device’s membership in the defective batch is confirmed, you can replace the battery of your iPhone 6S free of charge through the official service.

The company has foreseen the situation when users solved the problem with the battery on their own. If the problem with the battery was solved by the user himself by submitting to the official service and then replacing the battery, Apple will refund the cost of the work done. For this you need to contact customer support.. Contact the manufacturer will be possible within three years from the date of receipt of the device on sale. At the same time, the blog notes that this worldwide offer is not an addition to the standard iPhone warranty.

The official blog warns that if a smartphone has physical damage that complicates battery replacement (such as cracks in the case or a broken screen), they will have to be repaired before replacing the battery. In this case, the owner will pay for the restoration of the device before replacing the battery at his own expense.