Future shopping

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    The scope of retail sales is changing more than ever, quickly. Thanks to new technologies, it is becoming easier to meet the wishes of customers and improve their customer experience. The store of the future will look completely different: from the use of robots to applications for fitting rooms.

    For many years, robots were behind the scenes and performed various functions in Amazon warehouses. But in the future, cars will even be able to replace sales assistants.
     

     


     
    Lowe's stores test robots called “Oshbots” that help shoppers find the goods they need on the shelves. They speak robots in English and Spanish. There is also advertising information on their screens.
     

     


     
    Smart cars appeared in the fitting rooms. A company called Hointer has developed a technology that allows customers through a mobile application to make a list of the things they want to try. Then the robot delivers the selected items directly to the fitting room. The company says that thanks to this system, the number of tried on things has tripled.
     

     


     
    To improve consumer experience, stores also resort to innovation, according to analysts at Bloomberg Intelligence.
    Lowe's has developed the Holoroom 3D AR Virtual Room technology, which gives users the ability to see with virtual reality how their room will look with a particular color of the walls, floor or tile. Such technology can successfully replace samples of materials and color palettes.
     

     


     
    In addition, they began using beacons in stores to make you buy more goods. In the future, the use of such technology will only increase. Beacons are small devices priced at $ 5 that work via Bluetooth and provide buyers with the necessary information.

    An example of the use of beacons is the sending of "welcome" messages using a mobile application to store visitors.
     

     


     
    Many stores in the future will have free Wi-Fi, according to King Retail Services. This company has created a futuristic store for the Space Age Fuel network in Oregon.
     
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    Providing Wi-Fi will also play a role when it comes to paying for goods at the box office. Apple and Android users will be able to make mobile payments. This will increase customer loyalty and provide more information to retailers.
     
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    Many stores will also provide a place where you can charge phones. This service is already implemented in Starbucks. It uses wireless technology Powermat.
     

     


     
    In addition, stores become points of issuance of online goods and services. So, for example, Target and Instacart are working together to deliver food to a house in Minneapolis. It takes about an hour.
     

     


     
    Startup Carvana sells cars online. Recently, the company introduced an innovative technology - now you can buy a car with the help of vending machines.
     

     
    Bloomberg Intelligence believes that the delivery service on the day of the order, which Amazon provides, makes major retailers do their best to catch up and outrun competitors in terms of speed of delivery.
    New technologies make shopping easier than ever before.

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