May 28, 2019 at 17:05Secure Deal and New Freelance Reviews
For several months we have been preparing something important and long-awaited for you. We are happy to share the news - today a safe deal has been launched on Freelansim . Now the customer can be sure that he will receive the finished work, and the contractor - that the project will be paid.
Together with a secure transaction, we added a new review system and slightly changed the process of processing a simple transaction.
Freelance is often associated with risks:
With a safe deal, you don’t have to worry about it. Everything is arranged simply: before starting work from the customer’s card, the amount of the project is debited from our financial partner to a special account. Money is transferred to the freelancer when the customer confirms that the project has been successfully completed.
If something goes wrong, our manager can be involved in resolving a controversial situation. This process - when a third-party decides whether to pay for a project or return a refund - is called arbitration .
You can only pay from card to card. In the future we plan to add electronic wallets. For a freelancer, a safe transaction is free, a commission of 11% is deducted from the customer for the provision of services and financial intermediation. The minimum amount for a safe transaction is 3000 rubles.
If something goes wrong, the arbitration tribunal can make three different decisions - return all the money to the customer, pay the contractor in full or divide the order in half between the parties to the transaction.
The customer chooses the type of transaction - safe or simple - at the stage of creating the order. He appoints a freelancer as an executor and offers him the conditions: the exact cost, terms of reference and terms. The freelancer accepts them, the money is debited from the customer’s card and the work begins.
On the site in the Help section there are detailed instructions for the customer and for the freelancer .
Together with a safe transaction, we introduced new reviews to make the evaluation process more understandable and the feedback more complete.
As it was before:
How it became:
And we have a little altered the process of working with a simple transaction. Now the contractor must confirm that he is ready to complete the task, before starting the project. Everything works the same way as with a safe transaction: the customer selects the contractor and offers him the working conditions (price, terms, terms of reference), which he must accept or reject.
Ask us any questions about a secure transaction and new reviews. Peace, friendship, freelance!
Safe Deal: how does it work and how much does it cost?
Freelance is often associated with risks:
- the customer may not pay for the work;
- or a freelancer may disappear after prepayment;
- the customer may require that tasks be performed in excess of the terms of reference without increasing payment;
- and a freelancer - 100% payment for work that does not correspond to the task.
With a safe deal, you don’t have to worry about it. Everything is arranged simply: before starting work from the customer’s card, the amount of the project is debited from our financial partner to a special account. Money is transferred to the freelancer when the customer confirms that the project has been successfully completed.
If something goes wrong, our manager can be involved in resolving a controversial situation. This process - when a third-party decides whether to pay for a project or return a refund - is called arbitration .
You can only pay from card to card. In the future we plan to add electronic wallets. For a freelancer, a safe transaction is free, a commission of 11% is deducted from the customer for the provision of services and financial intermediation. The minimum amount for a safe transaction is 3000 rubles.
If something goes wrong, the arbitration tribunal can make three different decisions - return all the money to the customer, pay the contractor in full or divide the order in half between the parties to the transaction.
How to use a safe deal on Freelimansim?
The customer chooses the type of transaction - safe or simple - at the stage of creating the order. He appoints a freelancer as an executor and offers him the conditions: the exact cost, terms of reference and terms. The freelancer accepts them, the money is debited from the customer’s card and the work begins.
On the site in the Help section there are detailed instructions for the customer and for the freelancer .
New reviews: differences from the old format
Together with a safe transaction, we introduced new reviews to make the evaluation process more understandable and the feedback more complete.
As it was before:
- Feedback may be positive or negative;
- The review consists of one text comment.
How it became:
- a review may have a rating of 1 to 5;
- the review consists of an average rating for several parameters and a text comment;
- freelancer evaluates the accuracy of TK, courtesy, customer willingness to answer questions, price and overall adequacy;
- the customer evaluates the quality of work, efficiency, politeness and adequacy of the freelancer and the price that he appointed.
And we have a little altered the process of working with a simple transaction. Now the contractor must confirm that he is ready to complete the task, before starting the project. Everything works the same way as with a safe transaction: the customer selects the contractor and offers him the working conditions (price, terms, terms of reference), which he must accept or reject.
Ask us any questions about a secure transaction and new reviews. Peace, friendship, freelance!