7 questions you will be asked at an interview for a UX designer job
Getting a job is always difficult. It is impossible to know in advance the answers to all the questions that the employer will ask you. However, there are a few general questions that you can prepare for. Successful answers to these questions do not guarantee you a job, but they will increase your chances of success. Remember that your answer should be adjusted in accordance with the description of the vacancy and the activities of the company.
In this article, I will provide seven key questions at a UX interview, as well as suggest how to best answer them.
1. What is UX design? Why is it needed? How do you explain the UX design process?
Here they try to find out if you have basic knowledge of UX design.
Even if this question is quite general, it needs to be answered specifically. Focus on determining who you are as a designer. Your answer should be clear and accessible. Imagine explaining this to a 10 year old child.
When asked why UX design is needed, try to show that you like the way the company relates to design. You can also tell a story about your attitude to design and the importance of customer orientation.
When answering the question “How do you explain the UX design process?” focus on the following areas:
- User Survey
- Information architecture
- User Interface Design
- Interaction Design (eng.)
- Experience Strateg (English)
Tip: When defining a UX design, focus on the importance of determining the user for whom you are creating the product. Usually this means that the UX designer must conduct surveys, interview the target audience to collect useful data.
2. What is your design process? Describe the methods you use.
Here they are trying to figure out what you really are.
When you start explaining the design process, you can either describe a potential approach to a typical project (good) or show how you worked on projects in the past (better). Tell us about your projects through stories:
- Follow certain steps: project background, opportunities, process, ups and downs, the end result.
- Be specific when describing the steps you have taken from concept to final product.
- Consider the context of your design. Different UX conditions require different UX processes. Your strong point will be to determine the process that is most suitable for a given situation.
Do not be afraid that your process will be different from the work methods of other designers. The main thing is to show the rationale for why you decided to complete the task in this way.
Tip: It would be nice if you talked about a user-oriented approach and a thorough analysis of both user and business goals. It will be even more effective to show this in a specific project.
Also, in your story, cover the following topics in the context of your projects:
- User Analysis : What methods did you use? Why exactly these methods?
- Character (User Personas) : How did you create the characters? How many characters have you created? How did this help you?
- Customer Journey Map and User Flows : What does your map include?
- Prototyping: Describe how you went from the primary prototype (for example, a sketch on a piece of paper) to a high-quality prototype (for example, interactive prototypes in Adobe XD ). How many and what iterations were done during prototyping? What difficulties did you encounter?
- Metrics and analytics : Explain using quantitative data the increase in the number of registrations, sales, or other changes resulting from your design decisions.
3. How do you work with other designers, programmers, project managers?
Here they try to find out if you fit into the culture of the company.
Your interviewer wants to understand your work style. Design is a team sport and, as a UX designer, you need to know how to communicate your decisions effectively to the whole team.
Keep in mind that each team member probably sees this project from their point of view. However, you need to be able to communicate with all of them in order to quickly prevent any problems or misunderstandings.
Source: Melissa Perri
The ability to empathize and understand the motivations of colleagues is an important quality. Developers, product managers and designers have different goals and objectives. If you demonstrate that you are listening to them, then you will be well received:
- Developers - For effective collaboration with developers, try to understand the workflow and get a good idea of the limitations and opportunities.
- Product Managers - To work well with product managers, be sure to convert the prototypes into a detailed description, usually in the form of detailed stories.
- Designers - Designers usually compare and contrast different options for a long time, and then arrange structured critical sessions. typically have continuous cycles of pairing and siloing, followed by structured critique sessions. The key to success is self-awareness of how you work and a demonstration of flexibility.
Tip: When answering this question, ask your interviewer to describe the current team structure, roles, and existing processes. Ask about the problems they are currently facing. You can present your experience as part of a possible solution to the problems of the company. Let the interviewer see how much you want to apply your skills and experience not only in your position, but also for the success of the company itself.
4. How do you decide which features to add to your product?
Here they try to find out if you can confirm or refute the hypothesis to create a new solution.
This question is very complex, as it depends on the context. If you are asked as part of the development of new software, you can tell how to develop a minimally viable product ( MVP English).
If you are asking a question in the context of an existing product, you should focus on the basic principles of the product strategy ( product strategy ). Before moving on to specific functions, you will need to get a clear picture of your business goals and user needs. You should be prepared to answer the following questions:
- Who is your user?
- What are the goals of users?
- Why does the user need this feature? What problem does it solve?
Tip: A great opportunity to show how you will use user research to test solutions. Often with an unsolvable problem, collecting a lot of user data can help move forward. After a sufficient amount of data has been collected and the user's goals have been verified, you will be able to determine which new features are best suited to business goals.
5. Tell us about the project that you are most proud of.
Here they try to find out your strengths and weaknesses.
This is a tricky question. Answering him, candidates usually feel calm. However, then the interviewer asks additional questions about the process, thinking, interaction with other team members. The question allows you to evaluate the skills of the candidate without asking about it directly. Therefore, it is best to respond truthfully and clearly. Do not exaggerate your contribution to the project.
Tip: Please note that the question does not contain the word “UX”. Therefore, do not be afraid to talk about projects in other areas.
6. Tell us about a UX project that did not go as planned.
Here they try to find out if you can critically evaluate the work.
In no case do not pretend that you have never had such projects. Making mistakes is a normal part of working life. It’s important to show how you dealt with them. We need to find an honest example that will show:
- Something went wrong
- Why did it go wrong
- What did you do to solve the problem
- What did you learn
Tip: It is important to acknowledge the error and then present an effective solution to the problem. We all learn from mistakes.
7. What, in your opinion, is the future of UX design?
Here they try to find out if you think ahead.
Use this question as an opportunity to show your love for UX design and its potential. Here are a couple of topics you can focus on. The development of new prototyping tools that save time for developers and designers . A universal access design that allows users with different capabilities to successfully use your interface.
Tip: This question provides an excellent opportunity to tell about your vision of the future virtual or augmented reality.
The rise of virtual reality. Source: Ramotion
Bonus: Where do you get your inspiration from? Who in the industry are you following?
Here they try to find out what inspires and motivates you.
Расскажите о блогах и книгах, которые вы читаете, конференциях, которые вы посетили, и личности, за которыми вы следите.
Список моих любимых блогов (в свободном порядке):
- UX Booth
- Digital Telepathy
- 52 Weeks of UX
- UX Myths
- Intercom blog
- UserTesting blog
- Nielsen Norman Group blog
- Smashing Magazine
За кем я слежу:
И список литературы для тех, кто хочет углубить свои знания в UX дизайне::
- The Design of Everyday Things от Don Norman
- About Face: The Essentials of Interaction Design от Alan Cooper
- The Shape of Design от Frank Chimero
- 100 Things Every Designer Needs to Know About People от Susan Weinschenk
- A Practical Guide to Information Architecture от Donna Spencer
- Don’t Make Me Think и Rocket Surgery Made Easy от Steve Krug
- The Elements of User Experience: User-Centered Design for the Web and Beyond от Jesse James Garrett
- Designing for Emotion от Aarron Walter
- Designing Interactions от Bill Moggridge
- Getting Real и Rework от Jason Fried и David Heinemeier Hansson (Basecamp)
- Prototyping A Practitioner’s Guide от Todd Zaki Warfel
Вопроса, которого не хватает
You may ask why my list does not include the ubiquitous question of “Why should I hire you?” That's because I do not have instructions on how to answer such a question. You must determine this for yourself. All I can advise is to be honest with myself . Indicate to yourself why you want to work for this company.
And the last tip: Do not memorize your answers, otherwise you will sound unconvincing. Just keep in mind the main points that you would like to talk about at the interview.
I wish you good luck and write in the comments about the results of past interviews!
From the translator. With all the wishes and comments regarding the translation, please contact me in PM. Thanks!