"Clock Signal Component Issue" or again mass rejection in Cisco devices

    A few years ago, JDima wrote about the marriage of one of the suppliers of memory for Cisco network devices, leading to their early demise.

    Now there is a problem with the Clock Signal Component component, which may fail prematurely after 18 months of operation and the device will stop loading.

    The problem affected:


    If you have a guarantee or contract valid on November 16, 2016, you can contact the TAC to proactively replace the device, priority will be given to devices with a greater operating time. Detailed description and FAQ: Clock Signal Component Issue

    Full list of affected devices:
    Product idAffected VIDFixed vid
    NCS1K-CNTLR =V01, V02, V03V04
    NC55-18H18FV01V02
    NC55-18H18F =V01V02
    NC55-18H18F-BAV01V02
    NC55-18H18F-BA =V01V02
    NC55-24H12F-SEV01V02
    NC55-24H12F-SE =V01V02
    NC55-24H12F-SBV01V02
    NC55-24H12F-SB =V01V02
    NC55-24X100G-SEV01V02
    NC55-24X100G-SE =V01V02
    NC55-24X100G-SBV01V02
    NC55-24X100G-SB =V01V02
    NC55-36X100GV01, V02V03
    NC55-36X100G =V01, V02V03
    NC55-36X100G-BAV01, V02V03
    NC55-36X100G-BA =V01, V02V03
    IR809G-LTE-GA-K9V01, V02, or V03V04
    IR809G-LTE-NA-K9V01V02
    IR809G-LTE-VZ-K9V01, V02, or V03V04
    IR829GW-LTE-GA-CK9V01V02
    IR829GW-LTE-GA-EK9V01V02
    IR829GW-LTE-GA-SK9V01V02
    IR829GW-LTE-GA-ZK9V01V02
    IR829GW-LTE-NA-AK9V01V02
    IR829GW-LTE-VZ-AK9V01V02
    ISR4321-AX / K9V02 and belowV03 and above
    ISR4321-B / K9 (=)V01 and belowV02 and above
    ISR4321 / K9 (=)V02 and belowV03 and above
    ISR4321BR-V / K9V02 and belowV03 and above
    ISR4331 / K9 (=)V02 and belowV03 and above
    ISR4331B / K9 (=)V01 and belowV02 and above
    ISR4331BR-V / K9V01 and belowV02 and above
    ISR4351-AX / K9V02 and belowV03 and above
    ISR4351 / K9 (=)V02 and belowV03 and above
    UCS-EN120E-108 / K9 (=)V02 and belowV03 and above
    UCS-EN140N-M2 / K9 (=)V01 and belowV02 and above
    ASA5506V03 and belowV04 and above
    ASA5506HV03 and belowV04 and above
    ASA5506WV05 and belowV06 and above
    ASA5508V04 and belowV05 and above
    ASA5516V04 and belowV05 and above
    ISA-3000-2C2F-K9V01, V02, V03V04
    ISA-3000-4C-K9V01, V02, V03V04
    N9K-C9504-FM-EV01V02
    N9K-C9508-FM-EV01V02
    N9K-X9732C-EXV01V02
    MX-84All models
    Ms-350All models

    To verify the revision, run the show inventory command and find the VID in the output:

    Name: "Chassis", DESCR: "ASA 5506-X with SW, 8GE Data, 1GE Mgmt, AC"
    PID: ASA5506           , VID: V02     , SN: 

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    Update: Judging by similar symptoms, the source of the problem was an error in the Intel Atom C2000 and not only Cisco customers will have to change the hardware .

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