September 6, 2015 at 08:23RAEC criticized the bill of Rospotrebnadzor on blocking "unscrupulous" online retailers
The Russian Association of Electronic Companies ( RAEC ) in its letter criticized the existing version of the amendments of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare to the Law on Consumer Protection. The main problem with "unscrupulous" retailers, according to the RAEC, is connected with the work of not domestic, but foreign online sites in Russia.
Claims that consumers do not receive full information about the product are exaggerated, the letter said. Moreover, the existing legislation already contains rules that, in the case of the purchase of low-quality goods via the Internet, allow you to refuse an order at any time prior to its receipt and within seven days after delivery.
According to the authors of the letter, the concept of “commodity aggregator” in the current version of the bill also unreasonably extends to the media and forums with information and reviews about the goods. The RAEC warns that if the draft law is adopted in its current version, this will lead to a fairly rapid replacement of domestic Internet aggregators with foreign Internet sites that are not subject to the provisions of the legislation on consumer protection.
If the buyer made an order, for example, on Yandex.Marketand he did not like the quality of the goods, he will be able to complain to Rospotrebnadzor, and the agency, in turn, will be able to block Yandex.Market, argues Internet ombudsman Dmitry Marinichev. Trading aggregators should be held accountable under the law “On Protection of Consumer Rights”, despite the fact that they do not sell goods, do not receive money for it, but only provide online service, he explains.
“We simply post information about the seller’s offer on our website. Aggregators do not hold this product in their hands and have nothing to do with it, ”said Denis Kosenkov , Director of Corporate Relations and Legal Affairs of Wikimart .
Megamind wrotethat at the end of June Rospotrebnadzor published amendments to the law "On Protection of Consumer Rights". The agency believes that there are "unscrupulous" stores and aggregators on the Russian online retail market. They receive money into the account as intermediaries between sellers and buyers, but if problems arise, it is practically impossible to bring them to justice. The agency proposed to introduce the possibility of blocking such sites and consider online retailers as an independent subject of responsibility.
The bill is being finalized. So, the new version of the amendments no longer contains clauses on blocking online stores. In addition, Rospotrebnadzor abandoned its initial intention to secure the status of “supplier” for online stores. Now the department suggests calling such sites “aggregators of goods (and services) on the Internet”. However, the requirement to introduce liability by analogy with offline stores in the bill remains.
According to the report of the Association of Internet Commerce Companies ( AKIT), the total e-commerce market in 2014 amounted to 713 billion rubles. Rospotrebnadzor recalls that 30% of purchases on the Internet in 2014 (totaling about $ 6 billion) came from foreign online stores. According to industry experts, further growth is expected in this segment. Therefore, according to the agency, now is the time to “put things in order” in the Russian Internet trade.
According to the plan of Rospotrebnadzor, the bill should enter into force in January 2016, reports RBC.
In the meantime, Rospotrebnadzor and Russian Internet retailers are building a constructive dialogue, foreign ecommerce companies continue to envelop Russia with their logistics networks. So, following AliExpress and JD.comanother online trading platform from China has entered the Russian market - DHgate.com .
Claims that consumers do not receive full information about the product are exaggerated, the letter said. Moreover, the existing legislation already contains rules that, in the case of the purchase of low-quality goods via the Internet, allow you to refuse an order at any time prior to its receipt and within seven days after delivery.
According to the authors of the letter, the concept of “commodity aggregator” in the current version of the bill also unreasonably extends to the media and forums with information and reviews about the goods. The RAEC warns that if the draft law is adopted in its current version, this will lead to a fairly rapid replacement of domestic Internet aggregators with foreign Internet sites that are not subject to the provisions of the legislation on consumer protection.
If the buyer made an order, for example, on Yandex.Marketand he did not like the quality of the goods, he will be able to complain to Rospotrebnadzor, and the agency, in turn, will be able to block Yandex.Market, argues Internet ombudsman Dmitry Marinichev. Trading aggregators should be held accountable under the law “On Protection of Consumer Rights”, despite the fact that they do not sell goods, do not receive money for it, but only provide online service, he explains.
“We simply post information about the seller’s offer on our website. Aggregators do not hold this product in their hands and have nothing to do with it, ”said Denis Kosenkov , Director of Corporate Relations and Legal Affairs of Wikimart .
Megamind wrotethat at the end of June Rospotrebnadzor published amendments to the law "On Protection of Consumer Rights". The agency believes that there are "unscrupulous" stores and aggregators on the Russian online retail market. They receive money into the account as intermediaries between sellers and buyers, but if problems arise, it is practically impossible to bring them to justice. The agency proposed to introduce the possibility of blocking such sites and consider online retailers as an independent subject of responsibility.
The bill is being finalized. So, the new version of the amendments no longer contains clauses on blocking online stores. In addition, Rospotrebnadzor abandoned its initial intention to secure the status of “supplier” for online stores. Now the department suggests calling such sites “aggregators of goods (and services) on the Internet”. However, the requirement to introduce liability by analogy with offline stores in the bill remains.
According to the report of the Association of Internet Commerce Companies ( AKIT), the total e-commerce market in 2014 amounted to 713 billion rubles. Rospotrebnadzor recalls that 30% of purchases on the Internet in 2014 (totaling about $ 6 billion) came from foreign online stores. According to industry experts, further growth is expected in this segment. Therefore, according to the agency, now is the time to “put things in order” in the Russian Internet trade.
According to the plan of Rospotrebnadzor, the bill should enter into force in January 2016, reports RBC.
In the meantime, Rospotrebnadzor and Russian Internet retailers are building a constructive dialogue, foreign ecommerce companies continue to envelop Russia with their logistics networks. So, following AliExpress and JD.comanother online trading platform from China has entered the Russian market - DHgate.com .