October 15, 2015 at 10:05Introducing 3CX Phone System v14 SP1 with Many New Features
Dear colleagues! Recently, we released the v14 SP1 update with a lot of interesting features made specifically for end users of the system.
We added a side BLF panel to the 3CXPhone softphone, which looks and works just like the expensive BLF hardware console of a desktop IP phone. The estimated cost of such a console is $ 100, and we give it to you for free! Moreover, you can expand it as much as necessary! BLF console allows you to quickly see the status of colleagues and much easier to transfer calls. We have prepared a video demonstrating an unmanaged and managed call.
3CXPhone for Windows did not allow users to search directly from the dialer. Now, when you start entering numbers or letters, the softphone offers suitable contacts and extension numbers. You can immediately call this contact or make a transfer call. This speeds up the call to the subscriber and greatly simplifies the transfer of the call. These videos show an unmanaged and controlled call transfer directly from the dialer window.
On-demand web conferencing is extremely simplified. Just click on the WebMeeting icon in the main window of 3CXPhone and the conference will start instantly. Then add participants to it with the Invite button in the 3CX WebMeeting interface.
Important: users who switched to v14 before December 30, 2015 receive a free subscription to 3CX WebMeeting conferences for 25 participants ! The subscription is active for the entire duration of the subscription to 3CX Phone System updates!
Status and Presence is one of the key features of unified communications. It implies that you set your status, and in v14 SP1 it became much more convenient to do this. The DND button on the IP phone now sets the Out of Office status. Also, you can specify the duration of the status. For example, setting the Lunch status to 1 hour, you can be sure that in an hour the status will return to Available again.
Of course, V14 SP1 contains many improvements and new features for partners and system administrators.
3CX Phone System v14 SP1: http://downloads.3cx.com/downloads/3CXPhoneSystem14.exe
3CXPhone for iOS Client (currently being verified by Apple)
3CXPhone for Android
3CXPhone for Windows
3CXPhone for Mac
3CX Session Border Controller for Windows
3CX Session Border Controller for Raspberry Pi
3CX CRM Plugins
Administrator Guide v14
BLF Panel in 3CXPhone for Windows
We added a side BLF panel to the 3CXPhone softphone, which looks and works just like the expensive BLF hardware console of a desktop IP phone. The estimated cost of such a console is $ 100, and we give it to you for free! Moreover, you can expand it as much as necessary! BLF console allows you to quickly see the status of colleagues and much easier to transfer calls. We have prepared a video demonstrating an unmanaged and managed call.
Integrated search when calling users / extensions
3CXPhone for Windows did not allow users to search directly from the dialer. Now, when you start entering numbers or letters, the softphone offers suitable contacts and extension numbers. You can immediately call this contact or make a transfer call. This speeds up the call to the subscriber and greatly simplifies the transfer of the call. These videos show an unmanaged and controlled call transfer directly from the dialer window.
Instant web conferencing on demand
On-demand web conferencing is extremely simplified. Just click on the WebMeeting icon in the main window of 3CXPhone and the conference will start instantly. Then add participants to it with the Invite button in the 3CX WebMeeting interface.
Important: users who switched to v14 before December 30, 2015 receive a free subscription to 3CX WebMeeting conferences for 25 participants ! The subscription is active for the entire duration of the subscription to 3CX Phone System updates!
Easy change of your status
Status and Presence is one of the key features of unified communications. It implies that you set your status, and in v14 SP1 it became much more convenient to do this. The DND button on the IP phone now sets the Out of Office status. Also, you can specify the duration of the status. For example, setting the Lunch status to 1 hour, you can be sure that in an hour the status will return to Available again.
Many improvements for administrators
Of course, V14 SP1 contains many improvements and new features for partners and system administrators.
- Differing external / internal FQDN name, as it was before. More details .
- Significantly improved performance and stability when using the Abyss web server
- Full support for Windows 10 client and server
- Ability to select voice mail language
- Ability to select IVR (Auto Attendant) language and Call Queues
- Improved fax support for IP v6
- Search Records by Caller ID / Date / Extension Number
- Download (listen) recording a conversation using the link from the report
- Scheduled configuration recovery without starting services on the backup node
Detailed change log:
- 3CX Phone System
- 3CXPhone for Windows
- 3CXPhone for Mac
- 3CXPhone for Android
- 3CX Session Border Controller
- 3CX Plugins
Downloads and documentation
3CX Phone System v14 SP1: http://downloads.3cx.com/downloads/3CXPhoneSystem14.exe
3CXPhone for iOS Client (currently being verified by Apple)
3CXPhone for Android
3CXPhone for Windows
3CXPhone for Mac
3CX Session Border Controller for Windows
3CX Session Border Controller for Raspberry Pi
3CX CRM Plugins
Administrator Guide v14