"Site Monitoring" from REG.RU: how the beta test helped to improve the service and for which I want to say thanks to the hawkers



    Most recently, we wrote about the launch of an open beta test of the new REG.RU service "Site Monitoring" . Just a few days ago, testing was completed, and now a complete updated version of the product was available to everyone.

    During the beta test, we tried to collect as many user reviews as possible, so that as a result, our service would best meet all their needs. An important role here was played by the Habravites who actively participated in the discussion of the technological capabilities of the system.

    What changed?

    • The problem of a search string failure on the site if this string is enclosed in link tags in html is fixed;

    Added monitor "Tracking position in search engines":



    In the process of testing, there was a problem with the fact that the Yandex bot began to ban us, so the REG.RU developers had to apply some software solutions and reconfigure the server.
    Checking in search engines is daily and is based on a queue of tasks. So far, 3 systems are available (Yandex.ru, Mail.ru, Google.ru) and one keyword per monitor. In addition, in the Yandex search engine, among other things, you can select the region of verification.

    Standard checks and server monitoring are included:
    In the process of adding new servers for verification, the question arose of how to include them in our system for continuous monitoring.
    Our developers added them to a common pool of REG.RU servers with specific nagios settings that are ideal in this case. Now, administrators will be able to receive notifications in a timely manner and restore server functionality at any time.

    The minimum scan interval is once per minute:
    Previously, the results of monitor requests were sent no more than once per hour, which did not suit many users. Now the results can be obtained once a minute.
    However, this was not possible to do immediately. In the case when the number of monitoring points exceeded some values, the system simply did not have time to process such a large number of requests, so our developers had to refine the code in several places. They successfully coped with this task.

    An error code (for example, 403, 500) is sent by mail and SMS , which allows you to quickly navigate when analyzing a problem;

    Data has been added to the report to analyze the dynamics of site degradation: You can
    analyze the dynamics of website degradation based on data on the time a response was received from the server and on its gradual increase. In addition, an important factor in this case is the presence of periodically occurring 500 errors.


    Schedule for changing the response time from the server.


    If the server stops responding.

    As a rule, these indicators indicate the presence of problems with scripts or technical problems on the part of the host. By informing the hosting provider of the site the exact time the error occurred, the user can significantly reduce the time to solve the problem.
    It is worth noting that REG.RU continues to work actively in this direction, and perhaps soon we will be able to supplement the Site Monitoring service with a more complete and detailed analysis of the dynamics of website degradation.

    Setting up SMS notifications and connecting SMS notification packages:
    Now everyone can turn on the function of sending SMS notifications containing information about the state of the site, and each user is provided with 50 free SMS messages per month.
    It was decided to dwell on this figure after analysis, which showed that 5 average user sites per month accounted for, on average, 50 critical health problems (failures and restorations). However, due to the fact that the system allows you to purchase more than 5 monitors, it was decided to provide users with the ability to connect a package of additional SMS notifications.
    Packages are acquired and replenished in real time.

    Now you can add several e-mail addresses for sending notifications at once, which allows you to "keep abreast" not only of the resource administrator, but also of programmers, managers and other specialists.

    What else is worth saying?

    We decided to dwell on the concept of monitors, abandoning the usual streaming reports, since, in our opinion, this format is the most convenient.

    While it is not possible to use other verification methods (for example, PING, SSH, FTP) , because if the site is confirmed by one method, then the results of the verification carried out in another way will almost certainly be the same.

    What will happen next?

    Despite the fact that the commercial version of the service has already been launched, we plan to further develop the technological capabilities of “Site Monitoring” and are still open to comments and suggestions from users.

    We hope that this time the Khabravchians will not stand aside and will take an active part in the discussion. By the way, the authors of the first 200 comments on the updated functionality of the service under this post will receive 3 months of free use of the “Site Monitoring” service from REG.RU;)

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