Hotmail users celebrate New Year with an empty box

An unpleasant surprise for the New Year was prepared for its users by Microsoft's well-known free email service Windows Live Hotmail . According to publications from sources such as the BBC and The Associated Press, some Hotmail users posted on forums and blogs that their email accounts had been completely deleted on 1 January without warning. However, the ability to log in remained, only the folders with incoming, sent and deleted messages were empty.

For two days of the panic of Hotmail users, no concrete response from Microsoft has yet been received, so it is not known whether the email service was attacked by hackers or is it the tricks of Microsoft itself. However, Microsoft spokeswoman Catherine Brooker said yesterday that it was the problem of only a few Hotmail users. The only thing that the media publish is the angry comments of users of the mail service. Cath Baxter, who created the Facebook group on the disappearance of messages from the mailbox, writes: “I received only one comment from Microsoft, in which I was told that I could not return my mail and it was deleted. Since then I haven’t received anything else. ”

Upon learning about this, I brushed off the dust on my old external drive, opened the ancient archive with passwords and tried to log in using the old account through the Hotmail website. What was my surprise when, instead of a crowded mailbox, I saw a Hotmail welcome window, and in the inbox of my messages the first letter from Hotmail. One could only guess whether this was due to the Hotmail surprise or the fact that the box was not used for more than a year (Wiki writes that if the box is not used for more than 270 days, it is deleted).

Googling, I did not find the answer to my question. Moreover, it turned out that the problem affected only English-speaking users and registered mainly in the United States. Have you checked your Hotmail account after the holiday?

For reference, Windows Live Hotmail (formerly MSN Hotmail) is one of the very first free email services on the Internet, developed by Jack Smith and Sabir Brothers in 1995 (commercial operation began in 1996). Allows you to store an unlimited amount of mail, supports Ajax technology, 35 languages, as well as integration with Windows Live Messenger and other Microsoft services.

However, recently Hotmail has been increasingly criticized both by ordinary users and by experts. The criticism lies mainly in the slow operation of the Hotmail mail service and technical support.

Read:

Some Hotmail users report missing e-mails
Emails go 'missing' from Hotmail
Hotmail Users Report Blank Inboxes
Wiki

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