Drawing up technical specifications (TOR) on the site using GOST

    At one time I was interested in technical documentation and found such interesting standards on the open spaces of my own Internet. Standards are not simple, but GOST. Of course, they were not specially created for the preparation of documentation for websites, but they are enough to create a fairly serious technical task (hereinafter referred to as TK) for a site of medium complexity. I think that with a skillful approach, you can use them in the preparation of any documentation relating to Internet technologies.

    The first thing I would like to draw attention to is the officiality of the standards. The most relevant to our topic in this case will be:

    “TERMS OF REFERENCE FOR CREATION OF AN AUTOMATED SYSTEM” (GOST 34.602-89)- A capacious thing about working with all possible types of software, which makes the document very spatial in relation to the creation of documentation for websites, but serves as a good universal documentary basis for the compilation of TK.

    “TERMS OF REFERENCE. REQUIREMENTS FOR CONTENT AND REGISTRATION” (GOST 19.201-78) - more suitable for registration of technical specifications for the site, In my opinion - the shorter version of the previous GOST and more convenient to use, because in practice, it is a ready-made set of sections of TK as a whole.

    It is convenient to use them in pairs, as in the first (GOST 34.602-89) there are forms of the title page and the last sheet of TK and how to draw up a document as a whole so that it has legal force, and in the second (GOST 19.201-78) the principle of creating TK is described. The points of the second GOST and their sequence make it possible to use it as a plan for drawing up TK.

    As a lyrical digression, I want to draw attention to one regularly arising question - who should provide TK, the customer or the contractor?Many performers believe that it is impossible to work without TK from the customer, many customers refuse to write TK, because "this is not our job, you need to write." In this case, both parties are wrong. In my opinion, the design of the statement of work should be performed by the contractor, but taking into account the wishes of the customer. That is, work on the compilation of TOR should be joint! You can not transfer it to each other. Ideally, it is best to meet in neutral territory and solve all controversial issues immediately with a cup of hot coffee. This will save a lot of time, both for the customer and the contractor, as you don’t have to find out what was meant by a paragraph in TK and will immediately resolve all disputed issues in a relaxed atmosphere.As a result, both win - the customer will be calm that the contractor understood it correctly, and the contractor, in turn, will be able to immediately exclude options when the customer wants the impossible. Immediately it will be possible to stipulate all deadlines and other nuances.
    If there is no possibility of a personal meeting, the customer can transfer in writing all his wishes to the executor - the executor and the customer already correct the dubious points and resolve disputed issues together during communication via Skype, ICQ, e-mail or phone and bring the document to its final form, which will suit both sides.

    Well, of course, it is worth remembering that a correctly drafted and authenticated document is the key to the security of both parties that signed it.

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