Stand-up, Scrum, Daily meetings - what is it and why
Often I began to notice that people are increasingly pulling methodologies and practices from the IT sector into manufacturing, banking, service industries and others. One of the most common “borrowed” IT practices from the world is the holding of Scrum, Daily, Stand-up rallies (as they are just not called, but the essence is about the same everywhere). A description will be given below of this process in the way that I personally conduct it.
This post describes the purpose and rules of the daily rally - Standup. The basis of this process was taken from the scrum methodology and is part of the development process, in the future it can be adapted to the current team, as well as the development process. Like any tool, its use and attitude will determine the results.
- preparation for the working day and its planning;
- assessment of your previous working day;
- share information and plans with colleagues;
- Get information from colleagues that may come in handy during the work day.
The most common and lazy answer of an ordinary employee may be:
I did the task yesterday, today they will do the task, there are no difficulties.It is such answers that are demotivating for holding status rallies. It is a waste of time and meaninglessness. If it seems to you that the task is one and it can be done for weeks, then this is already a mistake in the approach, any large task is divided into subtasks, which help to see the results and progress.
Thus, you need to build your information as follows:
My activities for yesterday:
- from what I planned yesterday I did “this” and “that” (an important emphasis here is on what I did, but did not)
- I didn’t make out of my plan, I didn’t finish “such-and-such” things because ...
- Faced with problems such ....
- [maybe on the last day you had meetings, information on which may be useful to the participants] who are interested in such activities - I can take the time or send MFU (Meeting Follow Up - a structured summary of the meeting). [If they are not useful to anyone, then we can mention them quite casually without going into details with anyone, how much time, etc.]
My activities for today:
- for the current day I plan to do the “first”, “second”. From this, I plan to finish the “second”;
- rallies and meetings are planned, who will be interested.
Problems or reporting help needed.
General information that may be useful to everyone.
For example: I remind you, I’m going on vacation from the 10th.
Rules of the rally
- Be sure to come prepared for this rally so as not to waste the time of all participants, frantically recalling what you wanted to say. It is not considered shameful to bring your plan written on paper, devices. Planning helps anyone to set the right priorities and goals for a productive day.
- The rally always starts at the same time on working days. We have it at 10.30 hours (it is best to set 30 minutes after the generally accepted beginning of the day). Since this will provoke people as soon as they come to work, the first thing is to “stretch your mind”, remembering the tasks of the past day and preparing a plan for the current day. The rally is never canceled!
- The rally is standing. This measure is needed to remind everyone that a long story will be painful for everyone.
- The word is transferred according to the principle of the appointment of the last speaker (Do not talk in a circle in turn). Starts a rally by appointment. In order to dilute the tense moment, you can buy a soft toy or a ball. After the person has told his points - he throws the ball to a random participant among those who have not yet spoken. Thus, everyone will be concentrated during the rally, and will monitor what is happening, because everyone can be next, and will also keep track of who has already spoken and who has not, so as not to throw a ball to someone who has already reported today. K is the concentration.
- Each performance should not exceed 2 minutes. In the process of developing a stand-up, this will teach people brevity, conciseness.
- It is important to build your report dryly and informatively, but it is equally important to be involved in someone else's report, even if you don’t know what this or that colleague is doing, listen, try to understand, if you are doing common tasks together, then it’s certainly important to listen and can complement information from myself for everyone. But one should not interrupt in this case, but politely wait for the colleague to finish with all the points and immediately ask him to hand the ball to himself to supplement it immediately, and if he has already said, ask for a couple of seconds of attention, make an addition and let the narrator pass turn to another at his discretion.
- If you have a question about the information that you heard, you don’t need to interrupt or start discussing, it can be noted that you want to discuss the details after the rally.
- As already mentioned, it is important to set goals for yourself for the day - this is a very good way to motivate yourself.
- In the first couple it is best to have a “dark moderator”, a person who will not explicitly allow himself to be shown to be “in charge”, but if the narrator is “incurred”, he should unobtrusively indicate that he needs to speed up. Or if one person’s story contains some kind of question, and at that moment someone wedges and starts a dialogue - interrupt it and say something of a kind: “Guys, this topic concerns both of you, let's stay after the stand-up together and solve your problems without delaying the rest now ”
- After the last person told everything that he wanted, the moderator or the last (in our practice, senior manager) should thank everyone for the stand-up and wish everyone a productive day.
All stand-up members are united by a common goal, area of work, tasks, team, and most likely you have a chat group with the whole team. If a person does not come to the standup for one reason or another, we ask you to notify in the chat that the person is late or will be absent in principle (this will be useful information for everyone who had joint plans with this person), and summarize the answers to the main questions of the stand-up:
- what did yesterday;
- what plans to do today;
- problems or blockers in his tasks;
- important information that will be useful to everyone.
It is important to focus on what people! should! unsubscribe to this chat, and unobtrusively, but as if hinting, indicate that this kind of action is not welcome and will not be encouraged. Personal presence is more important. Thus, people who are often late or miss the stand-up will be highlighted in the chat and this will catch the eye, which will be unpleasant for the latecomer and it will be embarrassing to be late often.
Where to look
An example of a stand-up, not quite how we conduct it, but for understanding it’s generally good: