HostGator vs. GoDaddy Hosting Review

Original author: Noor B

Noor B is a well-known blogger and web hosting analyst. Since 2006, he has been testing a variety of web hosting services and publishing the results on his popular blog . For each review, he personally or with a team of specialists carefully checks the tested web hosting company. The Hostgator vs. GoDaddy review will help you choose the best hoster for your sites. We publish his translations on our blog, since a significant part of the tests was done using our HostTracker service , which we are certainly proud of.
Also, in addition to hosting comparisons, this article is also useful with a set of tools that can be used to evaluate hosting or a specific site.

Disclaimer
Translation of the previous articleI collected a number of reviews regarding the fact that this is an advertisement for a particular hosting. We turned to the author of the original for clarification. It turned out that the author coordinated these tests and their results with the tested companies, and they have no complaints about the objectivity of the results. On the contrary, they took note of his results to improve their services, and some things have already changed for the better since the original publication. In our translation, we provide as relevant information as possible. Also, there was a remark about the bias of conclusions on certain results. In fact, all the tests were carried out many times, enough to gather statistics. Regarding the methodology, you can write comments to us, or directly to the author.

After months of using Hostgator and GoDaddy, we were able to compare two web hosts in eight categories. Based on our tests, Hostgator is the undisputed leader in the web hosting industry. And that is why we have the right to say so.

Hostgator vs. GoDaddy. Performance


Hostgator and GoDaddy guarantee high availability - 99.99%. Hostgator uses the Linux Cent 6 64-bit operating system, their servers are powered by Intel Quad-Core Xeon E5520 processors. The company GoDaddy before signing up provides customers with a choice between Linux and Windows operating systems. Their servers are equipped with Intel Core i7 processors.

Uptime


My team spent seven months monitoring uptime using the HostTracker service .
The result of Hostgator was 99.99%. Uptime GoDaddy was less than 98%. To form an informed opinion about Hostgator, we began to track its uptime on our personal blog. Throughout the testing period, Hostgator performed exceptionally well. Its uptime indicator amounted to 99.99%, which corresponds to the stated. Hostgator Winner. Both of my tests show that Hostgator showed a declared uptime of 99.99% during the trial period of one year.






Server response time


We tested the load time and response time of the website server under Hostgator and GoDaddy hosting services, using the Load Impact App.
The green line is an indicator showing the number of visitors, and the blue lines in turn show response time fluctuations when traffic increases.
Traffic gradually increased from 1 to 50 visitors, while response time was measured.

Response time of sites hosted by Hostgator:

Maximum response time: 8 seconds
Minimum response time: 258.07 milliseconds

Hostgator servers in performance seem to be stable and uninterrupted. But there is a problem, which is that we would not want to see a large number of fluctuations in the form of ups and downs on the chart. For any hosting company, an excellent indicator is a graph with straight (straight) lines, which means maximum stability. So, Hostgator has demonstrated faster response times than any other hosting.

Response time of sites hosted on GoDaddy:
Maximum response time: no response
Minimum response time: 483.08 milliseconds


GoDaddy started the test with a good performance of 480 milliseconds, but after the number of visitors grew, the response time began to grow noticeably and jump. Moreover, in the end result, a large number of requests were recorded, which did not receive an answer at all.

Hostgator Winner. The average response time of this company: about 600 ms. Hostgator is the best compared to GoDaddy, since the latter showed an average of such indicators - more than 1,500 milliseconds, and some requests were not processed at all by the server.

Speed ​​test


To test the speed, I selected a couple of websites hosted under Hostgator and GoDaddy.
Note: both web pages are identical, they have the same size, design, requests and images.
The website hosted by Hostgator loads 603ms.



A website hosted on GoDaddy spends 1.4 seconds on the same download.


Winner: Hostgator. Based on the test results, we see that Hostgator web hosting is really fast and reliable.

Prices, plans and specifications


Hostgator and GoDaddy are very similar when it comes to their plans and pricing.

Hostgator has three tariff plans: Hatchling, Baby and Business.
GoDaddy has similar plans to Hostgator, but it has the names Economy, Suite and Unlimited. Economy plan provides one domain and 100 GB of disk space. Two other tariff plans offer an unlimited number of domains and disk space.

Winner not determined: Draw. It is worth noting that both hosting companies offer their customers favorable rates.

Hostgator vs. GoDaddy. Control Panel


Hostgator uses cPanel as a control panel. For those who are not familiar with cPanel, it should be noted that this is the most popular control panel, known for its ease of use. GoDaddy gives users the ability to choose between cPanel and Plesk.

The second most popular control panel after cPanel is Plesk, which can work with both the Linux operating system and Windows. This is an important parameter, as it can be useful and usable regardless of the OS on which your sites are based.
Winner not determined: draw.

Hostgator vs. GoDaddy. Support service


Hostgator provides a high level of customer satisfaction through their Live Chat, which runs 24/7/365. The customer support service is always quick and with great responsibility to resolve any issue.

GoDaddy provides its users with the ability to make a free technical support call. But this, unfortunately, is not enough for highly professional web hosting. One of the key problems of GoDaddy's customer service that limits the functionality of the service are:
- lack of email;
- lack of ticket system.

The ticket system is common with other top hosting companies, with the help of which it would be possible to work together to solve various problems of users.
This is what GoDaddy should use, as customers are faced with a long wait for a specialist to answer a call to tech support. Moreover, their chat does not work most of the time, and also has restrictions for several countries.

However, from the day the original article was published in this regard, GoDaddy has started to creep in the direction of improvement.

Winner: Hostgator. GoDaddy does not have live chat (already present - approx. Translator), ticket system and email support, which is their biggest omission.

Final verdict


Here is my final conclusion on the Hostgator vs. GoDaddy review.

I did not find any special differences in terms of tariff plans, prices, as well as characteristics. However, there are noticeable differences in the operation of support services, performance, and reliability.
Hostgator has a higher uptime and excellent response time. GoDaddy has a minus in support.
So, I came to the conclusion that Hostgator is better than GoDaddy.


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